ESM Account Manager, CN2BR ESM Team

Amazon is hiring an ESM Account Manager, CN2BR ESM Team in Shenzhen, China. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
Level classifies it as a mid-level role.
Level lists 21,000+ other open roles at Amazon.
The role was posted in the last few days.

AI in this role

We are looking for a results-driven individual with retail experience to drive China-based strategic sellers to maximize their presence and business in Amazon Global marketplaces. The Account Manager will partner with strategic sellers, sales and product team, to grow sellers’ businesses on Amazon worldwide including identifying opportunities to maximize selection, driving feature adoption, monitoring seller’s healthy growth, performance, product quality, as well as working with sellers to achieve our standard and deliver the best e-commerce experience for customer on Amazon. The account manager will own forecasting, monitoring, analysis and reporting on CN-based seller business.

The successful account manager will:

Work with strategic sellers to grow the selections to Amazon and their business with profit
Work with strategic sellers to drive the feature adaption rate to drive the customer experience on Amazon
Work with strategic sellers to achieve data quality standards and become an expert in using internal tools to achieve results
Work with strategic sellers to drive the seller performance and product quality to ensure best customer experience
Drive business reviews with sellers and do analysis to understand sales trends and drivers and develop recommendations on how to grow the business
Develop a thorough understanding of assigned product/industry category, including seasonality and global business trends/events, and continually monitor competitor/industry developments
Show super strong competency in delivering result, bias for actions, dive deep, ownership, earn trust and customer obsession

Basic qualifications

- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers

Preferred qualifications

- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

ESM Account Manager, CN2BR ESM Team at Amazon rates 36 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.