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PwC

ETIC, AWS Cloud Solutions Architect - VA

PwC is hiring an ETIC, AWS Cloud Solutions Architect - VA in Cairo, Egypt. Level rates it ; you can apply on PwC.

Level's read on this job

  • On Level's scale, this solutions architect role is Little AI ●○○○: aI is not part of the work.
  • The posting mentions visa sponsorship.
  • The posting mentions AWS, Amazon Connect and Lambda among its tools and skills.
  • Level classes it as a senior role.
  • PwC has 3,700+ other open roles on Level.

AI in this role

Design and implement AWS cloud and contact center solutions including chatbots and integrations for clients.

AWSAmazon ConnectLambdaS3DynamodblPythonJavaScriptNode.jsSalesforceZendesk

Line of Service

Advisory

Industry/Sector

Technology

Specialism

Advisory - Other

Management Level

Senior Associate

Job Description & Summary

Role Summary:
The AWS Solutions Architect will play a critical role in designing, implementing, and optimizing Amazon Connect contact center solutions for our clients. The ideal candidate will possess deep expertise in Amazon Web Services (AWS), a comprehensive understanding of contact center operations, and the ability to translate complex business requirements into effective technical solutions.

Key Responsibilities:

  • Solution Design: Design robust, scalable, and secure Amazon Connect solutions, encompassing call flows, IVR, chatbots, and integration with other AWS services and third-party systems.

  • Implementation: Lead the deployment of Amazon Connect projects, ensuring solutions are delivered according to client specifications, timelines, and budgets.

  • Optimisation: Continuously assess and refine Amazon Connect configurations to enhance performance, efficiency, and customer experience.

  • Stakeholder Collaboration: Collaborate closely with business stakeholders, project managers, and development teams to gather requirements and deliver client-specific solutions.

  • Technical Leadership: Provide technical guidance and mentorship to junior architects and developers, fostering a culture of continuous learning and development.

  • Documentation: Develop and maintain comprehensive documentation for architectural designs, implementation plans, and operational procedures.

  • Training: Conduct training sessions for internal teams and clients to ensure effective utilization of Amazon Connect solutions.

  • Compliance and Security: Ensure that all solutions adhere to industry standards, regulatory requirements, and PwC’s security policies.

Preferred Skills and Experience:

  • Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).

  • Experience:

    • Experience in cloud architecture and AWS services.

    • Hands-on experience with Amazon Connect.

    • Proven track record of designing and deploying contact center solutions.

  • Technical Skills:

    • Proficiency in AWS services including Lambda, S3, DynamoDB, IAM, and CloudFormation.

    • Strong knowledge of telephony, VoIP, IVR, and contact center technologies.

    • Experience with programming languages such as Python, JavaScript, or Node.js.

    • Familiarity with CRM systems (e.g., Salesforce, Zendesk) and integration best practices.

  • Certifications: AWS Certified Solutions Architect – Associate or Professional; additional certifications in Amazon Connect are a plus.

  • Soft Skills:

    • Excellent problem-solving skills and attention to detail.

    • Strong communication and interpersonal skills.

    • Ability to work independently and as part of a team.

    • Proven ability to manage multiple projects and priorities in a fast-paced environment.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Amazon Connect, Amazon Web Services (AWS)

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Analytical Thinking, Apptio, Cloud Administration, Cloud-Based Service Management, Cloud Compliance, Cloud Engineering, Cloud Infrastructure, Cloud Infrastructure Architecture Design, Cloud Infrastructure Optimization, Cloud Migration, Cloud Operations (CloudOps), Cloud Performance Optimization, Cloud Service Delivery, Cloud Strategy, Communication, Creativity, CrowdStrike, Dynatrace APM, Embracing Change, Emotional Regulation, Empathy {+ 18 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

How we rate this

ETIC, AWS Cloud Solutions Architect - VA at PwC rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

AWSAmazon ConnectLambdaS3DynamodblPythonJavaScriptNode.js

Also common in solutions architect jobs at this level

Pay

Typical solutions architect job
$169k

This posting doesn't list pay. Use the typical solutions architect figure when pay comes up. See solutions architect jobs

Questions you could be asked

  1. What's a project where you used AWS hands-on?
  2. Walk me through how you've used Amazon Connect in your day-to-day work.
  3. What are the limits of Lambda that you've run into, and how did you work around them?
  4. What's a project where you used S3 hands-on?
  5. Walk me through how you've used Dynamodbl in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: AWS, Amazon Connect, Lambda, S3, and Dynamodbl. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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