ETIC, Skills & Learning Operations- Graduate Program

PwC is hiring an ETIC, Skills & Learning Operations- Graduate Program in Cairo, Egypt. Level rates it ; you can apply on PwC.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
PwC mentions visa sponsorship in this posting.
Tools and skills the posting cites include Microsoft Office, program administration and logistics coordination.
Level classifies it as an internship.
Level lists 3,700+ other open roles at PwC.

AI in this role

Supports day-to-day operations, learner onboarding, and program administration for internal upskilling initiatives.

Microsoft Office

program-administrationlogistics-coordinationlearner-supportoperationscommunication

Line of Service

Internal Firm Services

Industry/Sector

Technology

Specialism

IFS - Internal Firm Services - Other

Management Level

Intern/Trainee

Job Description & Summary

At PwC ETIC, we are building a future-ready workforce by investing in continuous learning and capability development. As a Grad in the Skills & Learning team, you will play a key role in shaping, executing, and scaling upskilling initiatives for both internal teams and external academic partnerships.

Skills & Learning - Graduate Program is designed for freshers or early career professionals (0-1 years experience) eager to start a career in Operations, Program Coordination, and talent development administration. You will play a key role in ensuring the smooth execution of development programs, technical upskilling tracks and other learning initiatives within ETIC.

Program Duration: 1 year (Paid)

Key Responsibilities:

Learner Onboarding & Orientation: Support the onboarding process for new cohorts, ensuring learners understand their learning paths, platforms, schedules, and expectations.
Engagement & Retention: Monitor learner engagement, identify early signs of disengagement or risk, and proactively reach out to provide support, encouragement, or escalation.
Program Administration: Handle day-to-day operations for the Skills & Learning initiatives, ensuring timelines, engagement and deliverables are met.
Logistics Coordination: organize sessions schedule, trainings and logistics arrangements.
Communications Management: learners & vendors communications, reminders and follow-ups to ensure engagement and attendance.
Tracking & Reporting: Maintain accurate participant lists, attendance logs, and feedback records; prepare regular status updates for program leads.
Vendor & Partner Support: Coordinate with training providers, external facilitators, and academic partners to manage logistics and program requirements.
Record keeping: Ensure all program documentation is complete and stored in the right systems.
Personalized Learner Support: Act as the first line of support for learner queries related to schedules, access, content, technical issues, or general guidance.

Qualifications:

0-1 years of work experience
Proficiency in Microsoft Office Suite (Excel, Outlook, Powerpoint, Word)
Ability to manage multiple tasks with attention to detail.
Excellent written and verbal communication in English
Strong organizational and time management Skills.

What you'll gain:

Hands-on experience in running large-scale learning and upskilling programs.
Exposure to the operational side of skills transformation at ETIC.
Networking opportunities
Potential career progression within PwC ETIC upon program completion

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

360 Feedback, 360 Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Career Development, Career Training, Coaching Practices, Communication, Conference Speaking, Emotional Regulation, Empathy, Executive Coaching, Facilitate Training Sessions, Facilitative Leadership, Group Facilitation, Inclusion, Instructional Design (ID), Intellectual Curiosity, Leadership Assessments, Leadership Development, Learning Delivery, Optimism, Organizational Behavior, Organizational Psychology {+ 3 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

How we rate this

ETIC, Skills & Learning Operations- Graduate Program at PwC rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

ETIC, Skills & Learning Operations- Graduate Program is an open job at PwC.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Cairo - ETIC.
The job was posted on September 28, 2026.
Seniority: intern.
Applications are handled by PwC. Apply on PwC

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program AdministrationLogistics CoordinationLearner SupportOperationsCommunicationMicrosoft Office

Questions you could be asked

Tell me about a project where program administration was part of your work. What did you do?
Tell me about a project where logistics coordination was part of your work. What did you do?
Tell me about a project where learner support was part of your work. What did you do?
Tell me about a project where operations was part of your work. What did you do?
Tell me about a project where communication was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Program Administration, Logistics Coordination, Learner Support, Operations, and Communication. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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