Executive Assistant

Mastercard is hiring an Executive Assistant in Santiago, Chile. Level rates it ; you can apply on Mastercard.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions Microsoft Office, calendar management and travel coordination among its tools and skills.
Level classes it as a mid-level role.
Mastercard has 1,100+ other open roles on Level.
Posted within the past week.

AI in this role

Provide dedicated administrative and operational support to senior regional executives across South Latin America.

microsoft-office

calendar-managementtravel-coordinationexecutive-supportcommunication

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Executive Assistant

Overview
Mastercard is seeking an experienced Executive Assistant to provide dedicated support to the Cluster Lead, Chile, Paraguay & Bolivia (CHIPABOL) and the Cluster Lead, Argentina & Uruguay (ARU). This role serves as a trusted administrative and operational partner to two senior executives, enabling effective execution of business priorities across multiple markets within South LAC.

Operating in a highly matrixed global organization, the Executive Assistant will coordinate leadership activities, manage competing priorities, and interact regularly with stakeholders across Chile, Argentina, Uruguay, Paraguay, Bolivia, and regional and global Mastercard teams. The successful candidate will demonstrate exceptional judgment, professionalism, discretion, and the ability to anticipate leadership needs in a fast-paced environment.

Role
The Executive Assistant is the primary administrative liaison for both Cluster Leads and a key point of contact for internal and external stakeholders. The role is responsible for managing complex executive priorities, coordinating business activities, facilitating communications, and ensuring operational excellence across multiple functions, geographies, and leadership teams.

This position plays an important role in creating a positive, collaborative, and high-performing team culture while enabling leaders to focus on strategic priorities and business growth.

Major Accountabilities
Executive Support & Calendar Management
• Manage complex calendars, competing priorities, and scheduling needs for two Cluster Leads.
• Coordinate executive meetings, leadership reviews, client engagements, and governance forums.
• Prioritize requests and resolve scheduling conflicts using sound business judgment.
• Prepare meeting agendas, materials, and logistics to ensure executives are fully prepared.

Travel & Expense Management
• Coordinate domestic and international travel arrangements, itineraries, accommodations, and transportation.
• Manage executive expense reporting and ensure timely submission and compliance with company policies.
• Support procurement-related activities, purchase processes, invoice coordination, and budget administration.

Executive Communications
• Prepare correspondence, presentations, reports, and other business documentation.
• Facilitate communication between executives, leadership teams, and key stakeholders.
• Support follow-up and execution of action items arising from leadership discussions.

Meetings, Events & Team Engagement
• Organize leadership meetings, town halls, offsites, client events, and employee engagement activities.
• Coordinate end-to-end event logistics including scheduling, communications, materials, travel, and venue arrangements.
• Support initiatives that foster collaboration, inclusion, and team engagement.

Stakeholder & Cross-Functional Coordination
• Serve as a trusted point of contact for leaders, employees, clients, and partners.
• Coordinate activities across multiple business units, functions, and countries.
• Build effective relationships and foster collaboration within a matrixed global organization.

Confidential Information & Operational Excellence
• Handle highly sensitive and confidential information with discretion and professionalism.
• Maintain departmental records, documentation, and distribution lists.
• Support special projects and identify opportunities to improve administrative processes and efficiency.

All About You
Experience
• Significant executive administrative experience supporting Vice President-level or senior executives in a global corporate environment.
• Experience supporting multiple executives simultaneously and managing competing priorities.
• Proven experience coordinating domestic and international travel.
• Experience with expense management and administrative processes.
• Experience planning leadership meetings, town halls, team events, and executive engagements.
• Experience working within complex, matrixed, and cross-functional organizations.
• Demonstrated success handling confidential business information.

Skills & Competencies
• Executive presence and professionalism.
• Strong business acumen and organizational awareness.
• Exceptional organization, prioritization, and time-management skills.
• Strong judgment, discretion, and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to anticipate needs and proactively identify solutions.
• Strong stakeholder management and relationship-building skills.
• Ability to influence and coordinate across teams without direct authority.
• High attention to detail and commitment to quality.
• Adaptability and resilience in a fast-paced environment.
• Ability to manage multiple priorities under pressure.
• Proficiency in Microsoft Office applications including Outlook, Word, Excel, PowerPoint, and Teams.
• Experience with expense management systems such as Concur or similar platforms preferred.

Education
• Associate's or Bachelor's degree
• Additional administrative, business, project management, or executive support certifications are advantageous.

Mastercard is an inclusive employer committed to diversity of thought, experience, and background. We believe in creating opportunities for people to thrive and contribute to a culture where everyone can reach their full potential.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

How we rate this

Executive Assistant at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Executive Assistant is an open job at Mastercard.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Santiago, Chile.
The job was posted on October 22, 2026.
Seniority: mid.
Applications are handled by Mastercard. Apply on Mastercard

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Calendar ManagementTravel CoordinationExecutive SupportCommunicationMicrosoft Office

Questions you could be asked

Tell me about a project where calendar management was part of your work. What did you do?
Tell me about a project where travel coordination was part of your work. What did you do?
Tell me about a project where executive support was part of your work. What did you do?
Tell me about a project where communication was part of your work. What did you do?
Walk me through how you've used Microsoft Office in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Calendar Management, Travel Coordination, Executive Support, Communication, and Microsoft Office. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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