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Capita

Executive - Customer Services (Voice)

Capita is hiring an Executive - Customer Services (Voice) in Pune, India. Level rates it ; you can apply on Capita.

Level's read on this job

  • On Level's scale, this customer service role is Little AI ●○○○: aI is not part of the work.
  • Level classifies it as an executive role.
  • Level lists 123 other open roles at Capita.

AI in this role

Provides administrative support to customer service processes.

Job title:

Executive - Customer Services (Voice)

Job Description:

Undertakes basic administrative tasks
Ensures that complete documentation is maintained either in electronic or hard copy form.
Transmits information or documents to customers, using computer, or mail
Accurately captures data and enters it on to the relevant systems
Works within the requirements of data privacy legislation.

Location:

Pune

,

India

Time Type:

Full time

Contract Type:

Permanent

How we rate this

Executive - Customer Services (Voice) at Capita rates 27 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Also common in customer service jobs at this level

Pay

Typical customer service job
$99k

This posting doesn't list pay. Use the typical customer service figure when pay comes up. See customer service jobs

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