Executive - Customer Services (Voice)
Capita is hiring an Executive - Customer Services (Voice) in Pune, India. Level rates it ; you can apply on Capita.
Level's read on this job
- On Level's scale, this customer service role is Little AI ●○○○: aI is not part of the work.
- Level classifies it as an executive role.
- Level lists 123 other open roles at Capita.
AI in this role
Job title:
Executive - Customer Services (Voice)Job Description:
Undertakes basic administrative tasks
Ensures that complete documentation is maintained either in electronic or hard copy form.
Transmits information or documents to customers, using computer, or mail
Accurately captures data and enters it on to the relevant systems
Works within the requirements of data privacy legislation.
Location:
Pune,
IndiaTime Type:
Full timeContract Type:
PermanentHow we rate this
Executive - Customer Services (Voice) at Capita rates 27 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Pay
- Typical customer service job
- $99k
This posting doesn't list pay. Use the typical customer service figure when pay comes up. See customer service jobs
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