Facility Operations Center Engineer, DCC Communities

Amazon is hiring a Facility Operations Center Engineer, DCC Communities in Mumbai, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions data center infrastructure, facilities infrastructure and it infrastructure among its tools and skills.
Level classes it as a mid-level role.
Amazon has 21,000+ other open roles on Level.
Posted within the past week.

AI in this role

Support data center facilities and IT infrastructure operations to ensure high availability and reliability as a Facility Operations Center Engineer.

data-center-infrastructurefacilities-infrastructureit-infrastructureoperational-excellencetroubleshooting

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
At Amazon, we're working to be the most customer-centric company on earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. If you'd like to help us build a place where you can find and buy anything online, this is the job for you.

The ideal candidate will need to have an understanding of data center IT Infrastructure and data center Facilities infrastructure and how the two entities co-exist. The successful candidate will be responsible for providing assistance and support to the onsite team in India.

The position will help ensure overall availability and reliability to meet or exceed defined service levels.

Qualified candidates must also have experience functioning in a large-scale data center and have demonstrated and displayed the ability to think outside of the box. This skill is essential, as the candidate will assist with aligning the Facility Operations Center with the larger objectives of other business and peer organizations.

You will need to play a role with growing the team to a standard of operational excellence in India.

If you are passionate about the Customer Experience; you think and act globally; and you want to contribute to the operational excellence of Amazon Data Centers, then this may be the challenge you’ve been looking for!

A day in the life
Roles, Responsibilities and Requirements (job description is not meant to be an all-inclusive statement of every duty and responsibility required):
• Monitors the global data center Amazon facilities infrastructure platform in india
• Serves as a Point of Contact for internal and external teams
• Assists with the development of communication and escalation protocols designed to improve the team’s performance
• Contributes to outage post mortem analysis
• Ensures records are updated in a timely manner
• Assists with coordination and communication during emergency recovery efforts
• Assists with the development of tools that will enhance the team’s performance
• The ability to support a 24X7 environment in India (This is shift work which may require that you work weekends and holidays)

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

- 3+ years of relevant work in a data center or other critical environment experience
- Experience in data center engineering or operations
- Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities

Preferred qualifications

- 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
- Bachelor's degree in enginnering or equivalent
- 3+ years of facilities management experience
- Knowledge of mission critical systems (data centers, hospitals, power plants, military facilities, etc.)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Facility Operations Center Engineer, DCC Communities at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Facility Operations Center Engineer, DCC Communities is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, MH, Mumbai.
The job was posted on October 22, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Data Center InfrastructureFacilities InfrastructureIt InfrastructureOperational ExcellenceTroubleshooting

Questions you could be asked

Tell me about a project where data center infrastructure was part of your work. What did you do?
Tell me about a project where facilities infrastructure was part of your work. What did you do?
Tell me about a project where it infrastructure was part of your work. What did you do?
Tell me about a project where operational excellence was part of your work. What did you do?
Tell me about a project where troubleshooting was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Data Center Infrastructure, Facilities Infrastructure, It Infrastructure, Operational Excellence, and Troubleshooting. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

Want an expert to read your CV for this job?

Free. Send your CV and the role you want next. We reply by email within 2 to 4 business days.

Get a free CV review Get an express CV review Check your resume with the ATS resume checker