FC Operations Manager, WW Operations - Field

Amazon is hiring an FC Operations Manager, WW Operations - Field. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include Excel, operations management and supply chain.
Level classifies it as a senior role.
Level lists 21,000+ other open roles at Amazon.

AI in this role

Manage third-party logistics inbound and ICQA operations at an Amazon fulfillment center to drive productivity.

excel

operations-managementsupply-chainteam-leadershipcontinuous-improvement

Amazon is seeking an 3P FC Ops Manager to be based at our Fulfillment Center. The 3P FC Ops Manager will have complete responsibility for Inbound and ICQA services provided by third-party logistics partners within the warehouse environment.

Reporting directly to the FC Site Leader, you will be responsible for ensuring full compliance with the current service agreement. Your role will focus on continuously improving functionality and service levels to exceed productivity goals and deliver on our customer promises, driving the partner to achieve excellence.

Key job responsibilities
Lead and manage the Inbound and ICQA departments, ensurin safe, efficient, and high-quality operations across the fulfillment center. Drive inventory strategies and execution to achieve department goals.

Effectively leverage 3P Site Managers to:
- Establish clear objectives and metrics for safety, quality, productivity, and customer experience
- Review the demand and 3P capacity to produce/deliver during the day to meet the overall building objectives
- Engage to understand operational challenges within the facility
- Measure performance, provide constructive feedback, and hold leaders accountable for results

Own the FC quality strategy in partnership with the Site Leader, delivering results across IRDR, Gross Adjustments, Dwelling Inventory, and Concessions metrics. Lead root cause deep dives holding Inbound and Outbound teams accountable for defect injection

Analyze complex data to generate actionable insights, collaborate cross-functionally to drive continuous improvement, and contribute to Network-level Vertical Projects. Proactively explore new tools, methodologies, and best practices, embodying Learn and Be Curious in every aspect of the role.

Drive continuous improvement projects in partnership with 3PL providers to optimize operations and enhance productivity, meeting and exceeding business objectives

Network with leaders across the organization to share process improvements, drive operational efficiencies, and identify cost-saving opportunities

Mentor and develop leaders and staff to build organizational capability and ensure long-term success

Basic qualifications

- Bachelor's degree or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Speak, write, and read fluently in English
- Experience in people management

Preferred qualifications

- Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level
- Experience developing, deploying and managing AI products at scale
- Experience with performance metrics and process improvement and Lean techniques

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

FC Operations Manager, WW Operations - Field at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

FC Operations Manager, WW Operations - Field is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in BR, DF, Brasilia.
The job was posted on October 8, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Operations ManagementSupply ChainTeam LeadershipContinuous ImprovementExcel

Questions you could be asked

Tell me about a project where operations management was part of your work. What did you do?
Tell me about a project where supply chain was part of your work. What did you do?
Tell me about a project where team leadership was part of your work. What did you do?
Tell me about a project where continuous improvement was part of your work. What did you do?
Walk me through how you've used Excel in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Operations Management, Supply Chain, Team Leadership, Continuous Improvement, and Excel. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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