First Mile Regional Manager, MX Ops - EF

Amazon is hiring a First Mile Regional Manager, MX Ops - EF in Mexico City, Mexico. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include operations management, team leadership and logistics.
Level classifies it as a senior role.
Level lists 20,000+ other open roles at Amazon.
The role was posted within the past two weeks.

AI in this role

First Mile Regional Manager leading operations, logistics, and process improvement initiatives across transport sites in Mexico City.

operations-managementteam-leadershiplogisticssupply-chain

At Amazon, every day is Day One. We never stop innovating, improving, or challenging the status quo. Are you ready to solve tomorrow’s problems today? If so, we have the perfect opportunity for you.

We’re looking for a First Mile Regional Manager to join our First Mile team in Mexico City, MX. In this role, you will provide inspiring and hands-on leadership across multiple operations sites. You’ll be responsible for developing a team of Shift Managers and their direct reports, while reporting directly to the Senior Operations Manager.

You lead by example, whether by coaching your team to perform at their best or stepping in to support when needed. You are passionate about building efficient processes and driving strong performance, while balancing business goals with a people-first mindset.

This role also involves leading continuous improvement initiatives. The ideas and innovations you bring can have a broad impact, potentially being adopted across the Amazon network.

This is an opportunity to make a real difference in our operations and help shape the future of our network. Ready to take the lead?

Key job responsibilities
In this role, you will play a key part in the overall management, control, and strategic direction of the Seller Processing Center (SCP). Your main responsibilities include:
- Ensuring compliance with Health and Safety standards in your area of responsibility, while fostering a strong culture of safety on-site
- Gaining expertise in large-scale SCP processes, such as conducting 5S audits and promoting operational excellence
- Managing inventory control and system-related tasks, including accurate data collection and real-time updates of operational metrics
- Driving productivity improvements, reducing cost per unit, minimizing errors, and ensuring an outstanding experience for both customers and sellers
- Collaborating with cross-functional teams, including HR, Finance, Facilities, Safety and Security, and IT, to align on staffing plans, schedules, and performance expectations
- Leading process improvement initiatives and supporting cross-functional Six Sigma projects across your sites and the wider Amazon Transportation network in México

Basic qualifications

- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of team management experience
- 5+ years of program or project management experience
- Experience in program management, logistics, operations, supply chain, transportation, or a related field
- Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Speak, write, and read fluently in Spanish and English at C1 level or above

Preferred qualifications

- Experience managing, analyzing and communicating results to senior leadership
- Master's degree (MBA or related discipline), or CMA
- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

First Mile Regional Manager, MX Ops - EF at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

First Mile Regional Manager, MX Ops - EF is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in MX, DIF, Mexico City.
The job was posted on October 27, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Operations ManagementTeam LeadershipLogisticsSupply Chain

Questions you could be asked

Tell me about a project where operations management was part of your work. What did you do?
Tell me about a project where team leadership was part of your work. What did you do?
Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where supply chain was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Operations Management, Team Leadership, Logistics, and Supply Chain. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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