MoniepointFraud Investigation Officer
Moniepoint is hiring a Fraud Investigation Officer for a remote role open to applicants in Nigeria. Level rates it ; you can apply on Moniepoint.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- The posting lists this role as remote.
- Tools and skills the posting cites include fraud investigation, transaction analysis and risk management.
- Level classifies it as a mid-level role.
- Level lists 147 other open roles at Moniepoint.
AI in this role
Fraud Investigation Officer to investigate suspicious financial activities, analyze transaction patterns, and support fund recoveries.
Who we are
Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.
As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.
Summary
The Fraud Investigation Officer is responsible for investigating suspected fraudulent activities, identifying fraud trends, supporting fund recovery efforts, and recommending control improvements to minimize fraud losses and protect the organization and its customers.
Key Responsibilities
- Investigate fraud cases and determine appropriate outcomes based on available evidence.
- Analyze transaction patterns to identify fraud trends and emerging risks.
- Document investigation findings and maintain accurate case records.
- Support fund recovery efforts by engaging internal and external stakeholders.
- Escalate complex or high-risk cases in a timely manner.
- Recommend process and control improvements based on investigation findings.
- Collaborate with Product, Operations, Compliance, Customer Support, and other stakeholders to resolve fraud-related issues.
- Ensure investigations are completed within agreed service levels (SLAs).
Qualifications & Experience
- Bachelor's degree in a relevant field.
- 2–4 years' experience in fraud investigations, banking, fintech, or a related risk function.
- Knowledge of digital payment fraud, transaction analysis, and fraud investigation techniques is an advantage.
Key Competencies
- Strong analytical and problem-solving skills.
- Attention to detail and sound judgment.
- Excellent written and verbal communication.
- Ability to manage multiple investigations effectively.
- Strong stakeholder management and collaboration skills.
- High level of integrity and confidentiality.
Key Performance Indicators (KPIs)
- Investigation turnaround time (TAT).
- Cases resolved within SLA.
- Investigation quality and accuracy.
- Fraud trends identified and reported.
- Fund recovery success rate.
- Quality of investigation documentation and recommendations.
How we rate this
Fraud Investigation Officer at Moniepoint rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where fraud investigation was part of your work. What did you do?
- Tell me about a project where transaction analysis was part of your work. What did you do?
- Tell me about a project where risk management was part of your work. What did you do?
- Tell me about a project where stakeholder management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Fraud Investigation, Transaction Analysis, Risk Management, and Stakeholder Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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