Fraud Operations Analyst

Stripe is hiring a Fraud Operations Analyst in Mexico City, Mexico. Level rates it ; you can apply on Stripe.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Level lists 720 other open roles at Stripe.

AI in this role

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.

We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.

What you'll do

Responsibilities

• Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors

• Conduct investigations on merchant accounts to support financial partner requirements

• Assess risk factors and trends of potentially fraudulent activity

• Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience

• Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance

• Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Some experience in fraud analysis, fraud investigations, or fraud operations

• Experience using data to make assessments and judgments

• A team-focused mentality and effective problem-solving skills

• The ability to approach challenges from a user perspective while being pragmatic and solutions-oriented

• You have availability to work 100% in-office

• You're willing to periodically work a weekend (remotely) for which you will be compensated with weekdays off

Preferred qualifications

• Fraud experience in payments, e-commerce, or fintech mitigating digital and card-not-present fraud

• Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools

• Prior fraud experience across multiple industries and verticals

• Experience in a high-growth technology company

• Experience working from a queue

How we rate this

Fraud Operations Analyst at Stripe rates 38 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.