Fraud Operations Manager

Stripe is hiring a Fraud Operations Manager for a remote role open to applicants in United States. Level rates it ; you can apply on Stripe.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting lists this role as remote.
Tools and skills the posting cites include fraud investigation, risk management and team leadership.
Level classifies it as a lead role.
Level lists 718 other open roles at Stripe.

AI in this role

Lead a team of fraud analysts and scale operations to mitigate risk and future-proof the fraud organization.

fraud-investigationrisk-managementteam-leadershipprocess-improvement

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

What you’ll do

As the Manager of Fraud Operations, you will lead a team of high-performing fraud analysts and set an inspirational vision for the broader Fraud Operations organization. You will be responsible for driving the execution of short- and long-term initiatives to future-proof the organization, ensuring it is well equipped to scale and adapt to Stripe’s highly complex and evolving fraud landscape.

Responsibilities

Inspire, motivate, and develop a high-performing fraud investigations team, fostering a collaborative and results-oriented environment.
Establish clear goals, provide coaching and feedback, and support the professional growth of team members.
Set a strategic vision for the team and build the path to execute it in both the short and long term.
Proactively evolve the organization’s strategy to scale operations and address day-to-day challenges.
Collaborate with and influence risk leadership and cross-functional stakeholders to identify the highest-ROI investments for user experience, process improvement, and risk mitigation.
Maintain oversight of operational vendor performance related to risk.
Lead root-cause analysis to identify opportunities to predict, prevent, and mitigate risk within processes and performance.
Define and manage core metrics, SLAs, and organizational performance.
Identify gaps in current systems, processes, and strategies, and deliver enhancements and process improvements to mitigate existing and emerging risks.
Ensure risk-management efforts do not compromise the user experience.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

10+ years of experience in fraud, risk, or management roles, including at least 2 years of directly leading and developing high-performing teams.
Strong strategic-thinking and problem-solving skills, with the ability to translate complex challenges into actionable solutions.
Excellent communication and stakeholder-management skills, with the ability to influence and collaborate across functions.
Passion for delivering a user-centric experience while effectively managing risk.

Preferred qualifications

Expertise in fraud and risk management, including data analysis, root-cause analysis, and process improvement, as well as experience analyzing data and creating dashboards and visualizations.
Strong proficiency in sourcing and analyzing data using SQL.
Experience working closely with engineering teams to develop and enhance investigative tools and treatments.
Bachelor’s degree or higher in a relevant field; an advanced degree or certification is a plus.

How we rate this

Fraud Operations Manager at Stripe rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Fraud Operations Manager is an open job at Stripe.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in US-Remote and is marked remote.
The job was posted on September 8, 2026.
Seniority: lead.
Applications are handled by Stripe. Apply on Stripe

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Fraud InvestigationRisk ManagementTeam LeadershipProcess Improvement

Questions you could be asked

Tell me about a project where fraud investigation was part of your work. What did you do?
Tell me about a project where risk management was part of your work. What did you do?
Tell me about a project where team leadership was part of your work. What did you do?
Tell me about a project where process improvement was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Fraud Investigation, Risk Management, Team Leadership, and Process Improvement. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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