Future Business Operations Strategy Director

Position Summary

Role and Responsibilities

Roles & Responsibility:

• Own and prioritize the team's overall portfolio of new business opportunities, ensuring focus stays on the highest-impact initiatives.
• Lead and develop team members, build the operating rhythms, tools, and ways of working for the newly established function.
• Establish regular cadence with LOB leaders to identify and align on top strategic priorities, ensuring the team's focus reflects the highest-impact needs across the organization
• Direct market analysis and competitive benchmarking to identify new business model opportunities.
• Guide the team's surfacing and initial screening of new business channels, areas, and models worth pursuing.
• Proactively monitor competitive landscape and emerging business models (e.g., financing, leasing, new channel strategies), translating insights into concrete opportunity recommendations for leadership.
• Oversee due diligence and the development of financial and operational models for prospective new business opportunities.
• Partner closely with the Finance organization early in the process to align business models, assumptions, and ROI expectations before opportunities advance.
• Drive strategic initiatives that require collaboration across multiple lines of business to develop and execute (for example: new leasing models, credit card / financing product differentiation, and similar cross-LOB opportunities).
• Ensure stakeholder alignment, structured initiative management, and cross-LOB execution coordination from concept through implementation.
• Simplify processes and act as a guide/facilitator for business leaders' top strategic initiatives, tracking priorities across LOBs.
• Serve as a key point of contact for LOB leadership and Finance on new business strategy and execution matters.
• Build and maintain trusted relationships with senior stakeholders across Finance and the LOBs; represent the team's work and recommendations to executive audiences.

Skills and Qualifications

Qualifications:

• Bachelor's degree in business administration, Finance, or a related field preferred.
• 12+ years of experience in progressive experience in corporate strategy, corporate development, business development, strategic finance, or management consulting.
• Demonstrated experience developing and evaluating new business opportunities, including market analysis, due diligence, and financial/operational modeling.
• Experience leading or driving initiatives across multiple business units or lines of business in a large, matrixed organization.
• Track record of designing new business models and taking them to market, from initial concept through launch.
• Familiarity with alternative business models such as leasing, installment financing, MVNO, or subscription-based revenue structures is a strong plus.
• Strong financial and business acumen; comfortable building and defending business cases and ROI models.
• Prior people-management experience; experience building or scaling a new team or function is a strong plus.
• Excellent communication & presentation skills with ability to influence senior leadership.
• Strong strategic and analytical thinking, with the ability to translate market/competitive analysis into actionable recommendations.

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