Sales Operations Manager - Sales Strategy

About the Role:

Requires specialized depth and/or breadth of expertise, conceptual and practical knowledge of theories and principles, and applies general knowledge of business and industry practices within sales operations. Works independently, with guidance in only the most complex situations. Provides operational support to sales management. Plans and coordinates projects to improve the operational efficiency and effectiveness of the sales force. Contributes to the development of processes and procedures to support the sales process and participates in the development of requirements for sales support systems. Develops, implements and analyzes compensation programs for sales personnel, including sales plan analysis and design, calculation of plan payments and trend analysis. Reviews information of sales activities that support sales performance metrics and sales process improvement. Serves as advisor on advanced and broad ranging projects. Interprets business challenges and recommends best practices to improve products, processes or services. Leads others in solving complex problems using sophisticated analytical thought to exercise judgement and identify innovative solutions. Leads functional teams or projects. Exercises judgment in evaluation, selection, and adaption of both standard and complex techniques and procedures. Uses in-depth professional knowledge and acumen to develop models and procedures and monitors trends

As a Sales Strategy Manager, you'll independently execute specialized tasks that enhance the efficiency and quality of our revenue operations. Your expertise will drive the optimization of processes, ensuring our sales teams can deliver outstanding results. Your role will be pivotal in shaping the effectiveness of our revenue operations through meticulous execution and continuous improvement.

Responsibilities:

• Independently manage and improve comprehensive revenue operations projects.
• Lead the development and optimization of sales compensation plans.
• Implement and refine advanced sales process methodologies.
• Conduct in-depth analysis of sales metrics to identify performance trends.
• Provide expert guidance on sales tools and systems usage.
• Oversee data integrity initiatives and ensure compliance.
• Drive process improvements and operational efficiencies.
• Collaborate with senior leadership on sales strategy execution.
• Evaluate and recommend new sales technologies and tools.
• Support team-wide projects to enhance revenue operations effectiveness.

Skills:

• Project Management: Strong skills in leading and managing complex projects.
• Advanced Data Analytics: High capability in advanced data analysis and interpretation
• Sales Compensation Design: Proficiency in developing and optimizing compensation plans.
• Process Improvement: Ability to implement and manage process improvement initiatives.
• Technical Expertise: Deep understanding of sales tools, systems, and technologies.
• Leadership: Capability to provide guidance and mentorship to team members.
• Strategic Execution: Skills in aligning operations with strategic business goals.
• Compliance: Thorough understanding of data integrity and compliance requirements.

Qualifications:

Education: Bachelor’s degree in relevant field; or equivalent experience

Experience:

• 5+ years in Sales Operations, Revenue Operations, Business Analytics, Strategy, Finance, or a related analytical role.
• ​Demonstrable experience in delivering advanced sales analysis and business intelligence to Sales Leaders
• Skill in leading structured pipeline management and forecasting processes, applying leading and lagging indicators to improve accuracy and robustness
• Strong communicator with the ability to craft clear, compelling insights and recommendations that influence senior sales leadership.
• Adept at building collaborative, productive relationships with senior cross‑functional stakeholders in complex, matrixed environments.
• Proven ability to build automated, database‑driven workflows and reduce spreadsheet dependence
• Proficient in Salesforce, Power BI and experience working with sales analytics platforms, ensuring strong adoption, accurate data integrity, and effective system utilization.
• Focused on driving process improvements that enhance operational efficiency and strengthen sales operating rhythms.
• Highly organized, accountable, and willingness to move initiatives forward with precision and clarity.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.