GBS Intermed Billing Associate

UPS is hiring a GBS Intermed Billing Associate. Level rates it ; you can apply on UPS.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Level classifies it as a junior role.
Level lists 2,000+ other open roles at UPS.
The role was posted in the last few days.

AI in this role

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Job Description:

Job description:

This position communicates with customers in order to solve billing issues while providing excellent customer service. This position resolves discrepancies on shippers’ invoices, researches billing issues, makes adjustments as necessary, educates customers on billing services UPS offers, and initiates contacts (cross-functional and external) to resolve billing problems. The employee performs other tasks as necessary.

Key Responsibilities:

Responsible for performing billing activities, preparing operational reports, creating and maintaining recurring billing orders, reviewing billing information, processing adjustments, and validating data to ensure accurate billing. The role requires managing multiple requests and ensuring that all assigned tasks are completed accurately and within established deadlines.

Required Skills:

English: B1 (Intermediate) level, with the ability to communicate effectively in both written and verbal interactions.
Excel: Intermediate level – Experience managing databases, filters, creating PivotTables, using VLOOKUPs, and running pre-established macros.
Strong attention to detail and accuracy, particularly when reviewing billing and financial information.
Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
Ability to work independently, follow established processes, and take ownership of assigned tasks.
Proactive communication, including raising questions or concerns in a timely manner when clarification or support is needed.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

How we rate this

GBS Intermed Billing Associate at UPS rates 37 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.