Gerente de Operações - Turno Noturno, OPS Team

Amazon is hiring a Gerente de Operações - Turno Noturno, OPS Team. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include Six Sigma, operations management and team leadership.
Level classifies it as a senior role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Manage night shift warehouse operations and lead a team of area managers at the Amazon Fulfillment Center in Recife.

Six Sigma

operations-managementteam-leadershiplogisticsprocess-improvement

This position will be based in Recife region.

Amazon is looking for an Operations Manager to be based in our new Fulfillment Center in Recife. The Operations Manager has complete responsibility for all processes within a warehouse on a specified shift or across multiple shifts. Reporting to the Sr. Ops Manager, and you will be directly responsible for a team of Area /Team Managers and their direct reports. You will work to continuously improve the functionality and level of service that we provide our customers, resulting in exceeded productivity goals and delivery against our customer promises.

Key job responsibilities
As the Operations Manager you will:
- Lead and supervise a team of Area Managers and hourly associates in inbound operations for the night shift.

- Be responsible for the overall safety, quality, performance and customer experience of the shift.

- Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.

- Accountability for meeting and exceeding operational goals.

- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.

- Mentor, train and develop teammates for career progression and learning.

- Ability to develop and share best practices across the shifts and network.

- Proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.

- Manage and drive staffing plans, schedules, quality initiatives, performance levels, process change initiatives, and other Process Improvement/ Six Sigma initiatives to enable Operations and to attain the Business Plan.

- Manage a team of approximately many employees within a very fast-paced/ time-critical and demanding environment. This will include the setup and implementation of career development plans for all your Direct Reports, i.e. the Area Managers.

- Manage a shift directly and a major process directly or indirectly – becoming a subject matter expert in your area.

- Set / clarify requirements and expectations for Area Managers and Team Leaders.

- Work closely with other support teams (HR, Financial Manager, Facilities Manager, Safety & Security Manager, IT Manager) to build and secure support and resources for projects and initiatives.

- Implement change and/or develop new processes as required.

- Participate from time to time in cross-functional Process and Business Improvement projects.

- Candidates must be flexible to work weekends and/or overnight shifts regularly.

- Mobility/ Relocation for one of the regions: Northeast of Brazil.

Basic qualifications

- Bachelor's degree or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience building and managing teams
- Speak, write, and read fluently in English, and have the ability to take direction in English
- Experience in an operational role, or experience in logistics

Preferred qualifications

- MBA, or Master's degree in management, business administration, economics, engineering, marketing
- Experience in business process improvement, Lean or Six Sigma
- Experience using Excel and SQL

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Gerente de Operações - Turno Noturno, OPS Team at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Gerente de Operações - Turno Noturno, OPS Team is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in BR, PE, Cabo De Santo Agostinho.
The job was posted on August 28, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Operations ManagementTeam LeadershipLogisticsProcess ImprovementSix Sigma

Questions you could be asked

Tell me about a project where operations management was part of your work. What did you do?
Tell me about a project where team leadership was part of your work. What did you do?
Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where process improvement was part of your work. What did you do?
Walk me through how you've used Six Sigma in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Operations Management, Team Leadership, Logistics, Process Improvement, and Six Sigma. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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