Growth Insights & Programs Manager , Amazon Now

Amazon is hiring a Growth Insights & Programs Manager , Amazon Now in Dubai, United Arab Emirates. Level rates it ; you can apply on Amazon.

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1.0 Job Description: Growth Insights & Programs Manager – Amazon Now, MENA
Level: L4 | Team: MEATR Amazon Now | Location: Dubai, UAE (DXB30) | Markets: AE, SA, EG Draft Date: November 2026
1.1 About the Role
Amazon Now is one of Amazon's fastest-growing businesses in the Middle East and North Africa (MENA), and demand-led growth is its primary lever. The Growth Insights & Programs Manager owns the analytical engine of the MENA A-Now Growth charter - identifying, sizing, and activating the opportunities that maximize total orders and build sustainable customer demand across the United Arab Emirates (UAE), Saudi Arabia (SA), and Egypt (EG) markets.
This role sits at the intersection of Growth, Category, Central Programs, and Product. The mandate is to answer, "where are the highest-impact growth opportunities?" and then drive execution of the programs that unlock them. The ideal candidate combines the rigor of a data analyst with the judgment of a business owner: they translate customer, market, and store-level signals into interventions that move the order curve.
1.2 Key Job Responsibilities
Insight Generation and Opportunity Sizing
• Own the analytical foundation of the MENA Growth charter. Use Structured Query Language (SQL), Python, Amazon QuickSight, Tableau, and Artificial Intelligence (AI) tools - including large language model (LLM)-powered analytics assistants and AI-generated insight platforms - to analyze customer cohorts, store-level demand patterns, and market signals across UAE, SA, and EG.
• Build and maintain a structured view of the drivers and inhibitors of order growth across the Amazon Now network - updated on a cadence agreed with leadership.
• Conduct root cause analyses on order volume gaps, customer retention drop-offs, and acquisition funnel leakages. Present findings with a clear "so what" and a recommended intervention, not just a diagnosis.
• Size growth opportunities end-to-end: quantify the addressable order uplift, identify the customer segment or geography, and enable automated tracking of progress on initiatives identified to unlock.

Basic qualifications

- 2+ years of program or project management experience
- 3+ years of Computerized Maintenance Management System program experience
- 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience
- 3+ years of advanced Microsoft Word and Excel experience
- Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred qualifications

- Experience in MS Access and SQL
- Experience working in an analytical environment with cross-functional teams

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How we rate this

Growth Insights & Programs Manager , Amazon Now at Amazon rates 34 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

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