Head of Administration, Japan (fixed-term)

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As the Head of Administration in Japan, you will be responsible for leading a broad range of administrative and operational functions across ANZ's Banking and Securities entities in Japan, including procurement, property management, accounts payable and vendor management.

You will also play a key role in supporting Japan's operational resilience framework, overseeing outsourcing management, information asset management, document management and associated governance activities. Working closely with stakeholders across Operations, Risk, Compliance and business teams, you will help ensure administrative processes operate efficiently while meeting internal standards and regulatory requirements.

This role is central to maintaining a strong control environment, supporting operational resilience and driving continuous improvement across the Japan franchise. You will help ensure the business remains resilient, compliant and well-positioned to meet evolving regulatory expectations.

This is a fixed-term opportunity for six months, ideal for an experienced professional looking to make an immediate impact within a critical operational and governance function.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: Tokyo, Japan
Role Type: Full-time, Fixed-term contract (6 months)

What will your day look like?

As the Head of Administration, you will:

• Lead the administration function across procurement, property management, accounts payable, vendor management and related governance activities for ANZ's Japan entities
• Support operational resilience initiatives, including outsourcing management, information asset management, document management and associated risk and control frameworks
• Partner with stakeholders across Operations, Risk, Compliance, Finance and business teams to ensure effective governance, regulatory compliance and operational efficiency
• Drive process improvements, automation and operating model enhancements that increase efficiency, strengthen controls and support business objectives
• Lead and develop the team while fostering a strong risk culture, supporting change initiatives and promoting collaboration across functions

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Strong experience across administration, procurement, vendor management, accounts payable and workplace services
• Knowledge of governance, operational resilience, risk management and regulatory requirements within a regulated environment
• Strong leadership and stakeholder management skills, with the ability to influence and drive outcomes across diverse teams
• Experience managing operational functions, including outsourcing, information asset management and document management frameworks
• Strong analytical and problem-solving capabilities, with a focus on continuous improvement, automation and operational effectiveness
• Business-level proficiency in both Japanese and English, with strong written and verbal communication skills
• Experience supporting regulatory, audit and compliance-related activities

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 127072.

Job Posting End Date

13/11/2026, 11.59pm, (Melbourne Australia)