OktaHead of Partner Operations APJ
Okta is hiring a Head of Partner Operations APJ in Bengaluru, India. Level rates it ; you can apply on Okta.
Level's read on this job
- Uses AI ●●○○ is how Level rates this role: an ordinary role that requires AI tools.
- The posting mentions CRM, Prm and partner operations among its tools and skills.
- Level classes it as a senior role.
- Okta has 388 other open roles on Level.
- Posted within the past week.
AI in this role
Lead partner operations and strategy for APJ, implementing AI-driven tools to automate regional data analysis and improve forecasting accuracy.
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About The Team
The Partner Strategy and Operations team drives the growth, productivity, and operational scale of Okta's Asia-Pacific & Japan (APJ) Partner Sales organization. Reporting to the Senior Director of Partner Strategy & Operations, this team acts as a central cross-functional hub, partnering directly with APJ Partner ecosystem leaders to align regional operational performance metrics with global business goals.
The Role
As the Partner Strategy and Operations Manager for APJ, you will serve as a key individual contributor and strategic thought leader, establishing the foundation needed to scale partner operations across diverse regional markets. You will combine analytical insight, sharp business acumen, and cross-functional leadership to operationalize, measure, and optimize partner performance across the region.
Key Responsibilities
- Lead the weekly APJ Partner operational rhythm, including pipeline management, regional forecasting, lead generation, ad-hoc analytics, and performance reporting.
- Build formal reporting packages on partner sales effectiveness and lead regular metric reviews with APJ Partner leadership and cross-functional stakeholders.
- Track and evaluate partner representative and manager ramp times, capacity, and overall productivity across diverse sub-regions and partner types.
- Structure regional strategic initiatives, establish key operational metrics, and refine partner sales policies and rules of engagement (ROE).
- Deliver data-driven insights to inform APJ partner coverage models, scorecards, annual business planning, and market expansion strategies.
- Collaborate with global sales ops and IT teams to refine sales reporting frameworks, optimize PRM/CRM infrastructure, and scale regional workflows.
- Identify and implement AI-driven tools and workflows to automate regional partner data analysis, streamline reporting, and improve forecasting accuracy.
Requirements & Qualifications
- Deep experience in Field Partner Strategy & Operations or Sales Strategy & Operations within the APJ region.
- Strong understanding of regional partner selling motions, including ISVs, MSPs, OEMs, Resellers, Global System Integrators (GSIs), and Distributors.
- Proven success in designing sales processes, documenting operational frameworks, and enforcing rules of engagement.
- Hands-on experience with Salesforce, Clari, Tableau, PRM systems, or equivalent CRM and BI platforms.
- Strong quantitative modeling skills using Excel/Google Sheets and business intelligence tools. Expertise with SQL or similar database querying & analysis tools
- Demonstrated experience using AI platforms for predictive analytics, automated reporting, or sales ops workflow optimization.
- Outstanding written and verbal communication skills, with a track record of executing independently and influencing cross-functional teams in a remote/distributed setup.
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P26101
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How we rate this
Head of Partner Operations APJ at Okta rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.
Uses AI. An ordinary role that requires AI tools.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where partner operations was part of your work. What did you do?
- Tell me about a project where pipeline management was part of your work. What did you do?
- Tell me about a project where forecasting was part of your work. What did you do?
- Tell me about a project where data analysis was part of your work. What did you do?
- Tell me about a project where process automation was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Partner Operations, Pipeline Management, Forecasting, Data Analysis, and Process Automation. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.
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