HR Business Partner, PXT

Amazon is hiring an HR Business Partner, PXT. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this HR role is Little AI ●○○○: aI is not part of the work.
The posting mentions Hr Tech, AI and employee engagement among its tools and skills.
Level classes it as a mid-level role.
Amazon has 21,000+ other open roles on Level.
Posted within the past two weeks.

AI in this role

HR Business Partner driving organizational health, employee experience, and adoption of internal HR technologies.

hr-techai

employee-engagementhr-business-partnershipdata-analyticschange-management

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Business Partner is responsible for operational excellence and organizational health at assigned site(s), serving as an individual contributor partnering directly with Field Leaders and site leadership teams. You will strengthen culture and deliver business results by translating organizational priorities into actionable plans, executing business goals through data-driven decision making, and partnering with campus leaders to improve the employee experience. This role is accountable for the end-to-end employee experience, owning site-level feedback mechanisms, recognition programs, and environment standards that shape trust, engagement, and performance.
You will be expected to work onsite at an Amazon facility, supporting multiple sites within your region (campus) with regular mobility across assigned locations.

Key job responsibilities
Employee Experience & Engagement
• Foster two-way communication between employees and leaders through feedback mechanisms like Voice of the Associate, roundtables, and GEMBA walks
• Execute and monitor employee engagement strategies and recognition programs, including budget planning and employee appreciation activities
• Build an environment where employees feel safe and included, establishing Employee Resource Groups and ensuring equitable talent practices
• Maintain meaningful floor presence across the site, gathering insights and identifying early signs of disengagement
Operational Excellence & Site Standards
• Conduct regular site walks to assess workplace conditions and maintain facility standards in alignment with Amazon standards
• Partner with site leaders and safety teams to ensure consistent execution of safety programs
• Lead community initiatives at your site(s), partnering across your node and with Public Policy and Public Relations teams
• Improve site effectiveness by identifying systemic patterns, addressing root causes, and ensuring consistent, fair application of policies
Data-Driven Decision Making & Technology
• Use data analytics to identify emerging trends, predict challenges, and implement proactive solutions
• Drive adoption of HR technology solutions, AI, and self-service tools while maintaining high-touch service delivery in critical moments
Strategic PXT Leadership
• Partner with site leadership to balance operational needs with Amazon's values and people priorities
• Coach Business Leaders on effective people management practices, including performance feedback, team development, and employee relations matters
• Support change implementation by reinforcing messaging, addressing resistance, and helping leaders translate change into local routines
• Execute core PXT processes while building trust and influence through sound business acumen

A day in the life
Your day will be a dynamic blend of strategic thinking and data-driven decision-making. You'll leverage advanced analytics and AI-enabled tools to identify trends, anticipate business needs, and develop solutions that enhance workplace experience. From coaching leadership teams on workforce management to driving HR process excellence, you'll collaborate with Field leaders on operational objectives and team effectiveness. You'll maintain strong floor presence, building partnerships across all levels while contributing to meaningful workplace improvements through site walks, employee feedback sessions, and strategic initiatives.
Success comes from your ability to navigate organizational dynamics, lead change initiatives, and make high-judgment decisions in ambiguous situations. Through business acumen, data-driven insights, and strategic partnerships, you'll help create a workplace culture where employees feel valued and empowered.

About the team
At Amazon, our HR department plays a vital role in looking after our people. Known as the People Experience and Technology Solutions (PXT) team, our priority is making the Amazon experience brilliant for our people, helping us remain one of the world’s most innovative, customer-centric and nimble businesses.

We operate proactively and take a holistic approach to people management. Our team is ‘Customer Obsessed’ and focuses on solving employee engagement issues quickly, ensuring nothing impacts our seamless employee and customer experience. Ultimately, it’s our job to insist on the highest standards and drive progress across Amazon’s strategy and goals.

Basic qualifications

- Knowledge of local labor law
- Experience in HR within an international, fast-paced and customer-driven environment
- Experience supporting hourly employee client group
- Experience with MS Office tools and HR Information Systems
- Bachelor's degree or equivalent

Preferred qualifications

- Master's degree in Human Resources Management
- Experience in human resources with companies supporting 250-500 or more associates
- Experience managing and leading employees
- Experience in a call center, distribution center, or manufacturing environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

HR Business Partner, PXT at Amazon rates 25 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

HR Business Partner, PXT is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in GB, Plymouth.
The job was posted on October 14, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Employee EngagementHr Business PartnershipData AnalyticsChange ManagementHr TechAI

Also common in HR jobs at this level

AWS AI agents Computer vision SQL Generative AI Machine learning

Pay

Typical HR job: $120k

This posting doesn't list pay. Use the typical HR figure when pay comes up. See HR jobs

Questions you could be asked

Tell me about a project where employee engagement was part of your work. What did you do?
Tell me about a project where hr business partnership was part of your work. What did you do?
Tell me about a project where data analytics was part of your work. What did you do?
Tell me about a project where change management was part of your work. What did you do?
Walk me through how you've used Hr Tech in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Employee Engagement, Hr Business Partnership, Data Analytics, Change Management, and Hr Tech. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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