HR Operations – Continuous Improvement Senior Consultant (Global role)

ABB is hiring an HR Operations – Continuous Improvement Senior Consultant (Global role) in Krakow, Poland. Level rates it ; you can apply on ABB.

Level's read on this job

On Level's scale, this HR role is Little AI ●○○○: aI is not part of the work.
The posting mentions AI automation among its tools and skills.
Level classes it as a senior role.
ABB has 2,100+ other open roles on Level.

AI in this role

ai-automation

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Global Continuous Improvement Manager

Join our Global HR Operations team and help drive continuous improvement across our HR Services organization worldwide. This is a global role, partnering with HR Operations teams and leaders across countries and regions to improve processes, drive operational excellence, and deliver sustainable business impact.

We're looking for someone who combines strong HR Operations experience with continuous improvement expertise, data-driven decision-making, and the ability to influence and engage stakeholders at all levels.

The work model for the role is: hybrid (2 days/week in office).

You will be mainly accountable for:

Leading global HR Operations continuous improvement initiatives from concept development through implementation, ensuring measurable business outcomes.
Partnering with HR Operations leaders across regions to identify and implement improvement opportunities.
Driving process standardization, simplification, automation, and operational excellence across HR Operations.
Using data and structured problem-solving methods to identify issues, develop solutions, and deliver measurable results.
Supporting the adoption of new tools, technologies, frameworks, and ways of working to improve operational efficiency.
Building continuous improvement capabilities through coaching, mentoring, and knowledge sharing.

Qualifications for the role:

You have at least 8 years of experience in HR Operations, HR Shared Services, or GBS/SSC environments.
You have proven experience in leading continuous improvement, transformation, and/or process optimization initiatives.
You possess strong analytical and problem-solving skills, with the ability to translate data into actionable recommendations.
You demonstrate excellent communication and presentation skills, with the ability to tailor messages to different audiences, confidently engage senior stakeholders, and influence at all levels of the organization.
You have strong project management capabilities, with a structured, detail-oriented, and deadline-driven approach, enabling you to manage multiple projects simultaneously.
You hold a Lean Six Sigma Green Belt or Black Belt certification.
You are at ease communicating fluently in English in a professional environment.
As an advantage, you have experience applying Generative AI, intelligent automation, analytics, or AI-powered solutions within HR Operations, including identifying opportunities and translating them into practical business solutions.
Additionally, hands-on experience with Workday and/or ServiceNow would be considered an asset.

Why join us?

Be part of a team that shapes how HR services are delivered globally. You will have real ownership, visi-ble impact, and the opportunity to work with talented professionals across regions.

This role is ideal for a collaborative, analytically strong professional who brings both the rigor of pro-ject management and the curiosity of a continuous improver — and knows how HR operations truly work from the inside.

Your benefits:

Enjoy a stable employment in a company with a long history in innovation and technology.
Collaborate with experienced experts in an international environment.
Seize individual development and training opportunities, from job specific to soft skills.
Private medical care (including offers for family members) and life insurance.
Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program.
Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

How we rate this

HR Operations – Continuous Improvement Senior Consultant (Global role) at ABB rates 36 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

HR Operations – Continuous Improvement Senior Consultant (Global role) is an open job at ABB.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Krakow, Lesser Poland, Poland.
The job was posted on September 3, 2026.
Seniority: senior.
Applications are handled by ABB. Apply on ABB