IDM T3 Specialist

Nokia is hiring an IDM T3 Specialist. Level rates it ; you can apply on Nokia.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Level classes it as a senior role.
Nokia has 579 other open roles on Level.
Posted within the past week.

AI in this role

The Identity and Access Management (IAM) team delivers critical identity services for Nokia's workforce and business-to-business environments. Our global team manages a diverse portfolio of IAM solutions across both on-premises and cloud platforms.

We are seeking an experienced IGA Specialist with strong Saviynt expertise to join our Tier 3 Support Team. In this role, you will act as a technical expert, independently resolving complex IAM issues, leading escalations, and driving the stability, security, and continuous improvement of Nokia's Identity Management services.

Provide Tier 3 operational support for IGA services.
Independently investigate, troubleshoot, and resolve complex incidents, service requests, and recurring issues.
Perform root cause analysis (RCA) and implement corrective actions to prevent recurring incidents and improve service stability.
Support and maintain key IGA processes, including application onboarding, identity lifecycle management, provisioning, reconciliation, access certifications, and Segregation of Duties (SoD) controls.
Collaborate with internal stakeholders, service management, infrastructure teams, and vendors to resolve issues and optimize service performance.
Drive continuous improvement through automation, process optimization, and operational excellence initiatives.
Create and maintain operational procedures, technical documentation, knowledge articles, and support runbooks.
Participate in major incident management and on-call support activities as required.

Must-Have:

Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field with 6+ years of experience in Identity and Access Management (IAM), including 3+ years of hands-on experience with Saviynt IGA implementation, administration, and support.
Strong expertise in Saviynt workflows (ARS) and Joiner-Mover-Leaver (JML) lifecycle management processes.
Hands-on experience with application onboarding, access provisioning, reconciliation, and entitlement management.
Proven experience configuring and managing Access Certification campaigns, Segregation of Duties (SoD) policies, and audit controls.
Strong knowledge of Active Directory (AD), Microsoft Entra ID (Azure AD), and LDAP directories such as eDirectory.
Proficiency in Unix/Linux administration, including troubleshooting, command-line tools, and scripting.
Strong scripting and automation skills using technologies such as PowerShell, JavaScript, Python, or similar languages.

Nice-To-Have:

Database(Oracle, PostgreSQL) experience
Strong understanding of LDAP v3 directory services
Strong understanding of Privileged access management (PAM) using CyberArk
Knowledge on cloud services, such as GCP and Azure
Fluent verbal and written English language and communication skills

How we rate this

IDM T3 Specialist at Nokia rates 35 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.