AmazonPosted 2w ago

Inbound Lead Development Representative (Short-term contract), Taiwan Marketing Response Center (MRC)

Inbound Lead Development Representative (Short-term contract), Taiwan Marketing Response Center (MRC) at Amazon scores 49 out of 100 on AI centrality, which makes it AI Level 2 of 4 (Uses AI) on this board. The level measures how much of the work is AI, not seniority.

TW, TPE, Taipeileadfull-time

AI in this role

Do you have a desire to make a major contribution to the rapid growth of Cloud Computing and AI? Do you want to build your skills in marketing and sales for long-term career growth? If so, come build the future of tech as part of our Global Marketing Response Center (MRC) team based in Taipei, Taiwan. We are looking for ambitious individuals to join the Global MRC team to engage with new and prospective customers.

MRC is the customer engagement arm of the Marketing organization. Our mission is to learn from customers, understand their needs, and educate them about the benefits of AWS and all the services we offer, to help them embark on their cloud and AI journey quickly and easily. It is a critical function within the demand progression process, with the objective to profile, nurture, and qualify marketing leads generated from various marketing events, campaigns, and activities.

Key job responsibilities
1. Lead Follow-up & Nurturing — Follow up and qualify leads generated from AWS Marketing events and campaigns through phone calls and email communications in Mandarin and English. Nurture leads with tailored messaging and relevant use cases to deepen customer understanding of AWS services, creating higher-value leads that drive improved sales conversion rates.
2. ABM Customer Nurturing & Needs Assessment — Collaborate with ABM Marketing and account teams to execute account profiling/research, strategic engagement, and identify customer needs to generate business opportunities.
3. Stakeholder Collaboration - Collaborate and communicate effectively with multiple stakeholders to achieve campaign goals
4. AI & Operational Excellence — Actively leverage AI to enhance productivity and systematically share and scale best practices across teams.
5. Campaign Execution & Delivery - Execute assigned campaigns and projects effectively, ensuring deliverables are met within established timelines

Basic qualifications

- Speak, write, and read fluently in English
- Experience with Salesforce, Tableau, Vidyard, and Excel
- 2+ years of work experience in sales/marketing, and in a fast-paced and high-tech industry

Preferred qualifications

- 2+ years of inside sales experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.