Salesforce EMEA NGO Marketing & Data- Lead Solutions Engineer

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce EMEA NGO Marketing & Data Solutions Engineer (SE)

About the Role

Join the NGO EMEA Solutions team to help Non-Profit Organizations (NGOs) scale their impact through Marketing, Data, and AI.

The Marketing & Data Solutions Engineer focuses on the unique challenges of the non-profit sector. You will act as the technical and strategic lead for NGOs, helping them solve complex challenges such as identifying new donor profiles, driving constituent personalisation, and managing volunteer engagement through harmonised data and AI. You will work directly with C-level executives IT and Business teams to design solutions using Salesforce Marketing Cloud, Data Cloud, and Agentforce.

Key Responsibilities

• Solution Design: Lead technical discovery and workshops to design blueprints that solve specific NGO challenges (e.g., donor retention, campaign ROI) and map directly to their strategic metrics.

• Technical Validation: Secure the "technical win" by building and delivering compelling, customized demonstrations using Salesforce Marketing Cloud, Data Cloud, and Agentforce.

• Innovation: Proactively develop Points of View (POVs) and reusable demo assets tailored to the non-profit sector, leveraging the latest AI and data tools.

• Cross Functional Collaboration: Partner with Account Executives and Core Solution Engineers to weave Marketing and Data into the broader Salesforce platform story for key accounts.

• Product Advocacy: Act as the voice of the NGO customer, feeding sector-specific requirements and use cases back to Salesforce Product Management to influence the roadmap.

• Commercial Impact: Partner with Sales leadership to achieve regional revenue targets while actively driving the strategic transition toward a consumption-based and Net New Annual Order Value (NNAOV) growth model.

• Go-to-Market Support: Partner with Sales, Product, and Industry teams to support technical sales campaigns and marketing events across EMEA.

Essential Requirements

• Proven experience in a Solution Engineering, Pre-Sales, or Technical Implementation role.

• Strong background in marketing strategy and automation, particularly with Salesforce Marketing Cloud or similar enterprise engagement tools.

• Hands-on expertise with Customer Data Platforms (CDPs) and practical AI applications.

• Exceptional presentation skills, with the ability to translate complex data and AI concepts into clear, persona-driven narratives for both technical and non-technical audiences.

• A self-starter mentality, capable of managing multiple dynamic sales cycles and prioritizing tasks autonomously.

• Fluency in French and English is required to support teams across EMEA.

Preferred Qualifications (Nice to Have)

• Industry Experience: Prior experience working with or selling to NGOs, charities, or the broader non-profit sector.

• Salesforce Expertise: Deep technical knowledge of the core Salesforce platform and specific Marketing Cloud modules (Account Engagement, Engagement, etc.).

• Data Architecture: Experience with modern cloud data platforms (e.g., Snowflake, Databricks, BigQuery, Redshift).

• Advanced AI Skills: Familiarity with Data Engineering, Machine Learning, Vector Databases, RAG, or Agentic AI.

• Implementation: Previous post-sales deployment or implementation experience.

• German and Spanish languages are a plus.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.