Industrial Engineering & Operations Excellence Supervisor

UPS is hiring an Industrial Engineering & Operations Excellence Supervisor. Level rates it ; you can apply on UPS.

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Little AI ●○○○ is how Level rates this role: aI is not part of the work.
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary
This position supports the operation to ensure it meets and exceeds customer service and quality objectives. He/She assists with the development, assessment and alignment of service goals with company objectives. This position supports the implementation of training activities and provides operational support. He/She is responsible for analyzing performance metrics and ensuring service processes and procedures align with business objectives, including gathering performance trend data and determining improvement areas where appropriate. This position develops monthly performance goals. He/She tracks and evaluates service objectives. This position may supervise and train Interns, Co-Ops, Specialists, Part-Time Supervisors, or Associate Engineers.

Responsibilities:

Gathers necessary data and assists with data analysis to develop work measurement methodologies.
Conducts audits as needed to identify areas or processes that are out of compliance.
Identifies and records non-compliance exceptions, reviews records and works with operations management to develop action plans that address all non-compliance exceptions.
Verifies implemented changes.
Assists with operations forecasting, including reviewing research, trends, projected growth rates, etc. to inform staffing recommendations.
Develops reports and maintains reference documents.

Qualifications:

Bachelor’s Degree or International equivalent
Bachelor's Degree or International equivalent in Engineering, Mathematics, Computer Science, or a related field - Preferred
Experience with Microsoft Office Applications: Word, PowerPoint, and Excel
Willing to work flexible shifts hours and possibly weekends
Ability to travel
Experience supervising employees - Preferred

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

How we rate this

Industrial Engineering & Operations Excellence Supervisor at UPS rates 38 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Industrial Engineering & Operations Excellence Supervisor is an open job at UPS.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in TR - ISTANBUL HQ (TRN37).
The job was posted on August 12, 2026.
Applications are handled by UPS. Apply on UPS