Infrastructure Partner Manager, DCSS

Amazon is hiring an Infrastructure Partner Manager, DCSS in Tokyo, Japan. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include Excel, vendor management and risk management.
Level classifies it as a senior role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Infrastructure Partner Manager to oversee colocation data center vendor relationships, service performance, and risk reduction.

Excel

vendor-managementrisk-managementcross-functional-leadershipbusiness-reviews

The AWS Infrastructure Partner Management (IPM) team performs a business control and vendor management function for colocation (colo) data center vendors where AWS has infrastructure deployments. The team manages AWS’s colo vendor business review program - to drive improvements to vendors’ service performance and is one of AWS’s System and Organizational Controls (SOC) compliance requirements. In addition, IPMs facilitate and drive issue resolution between AWS internal customers and our colo vendors, focused mainly on vendor performance, contractual service level violations, and infrastructure risk reduction. Through these activities, the function supports and empowers Operations, Safety, Security, and other key stakeholders to share expectations and work in close partnership to drive service improvement and resolve both contractual and relationship issues.

As a Infrastructure Partner Manager, you will work with teams across AWS to manage relationships with AWS’s colocation providers and drive service improvements across a global portfolio of infrastructure deployments. You will lead cross-organizational business reviews with our vendor partners, lead the development and implementation of infrastructure risk reduction and mitigation projects. You will drive projects and initiatives that deliver better experiences for internal customers and our vendor partners, and scale how the team manages its responsibilities. In this role, you will also act as a subject matter expert on AWS’s service relationships with these vendors and on their overall service performance.

Key job responsibilities
- Lead cross-organizational business reviews with key infrastructure providers
- Lead development and implementation of infrastructure risk reduction and mitigation solutions
- Identify and drive targeted improvement initiatives to raise service performance with specific vendors.
- Manage the commercial and operational relationships with key infrastructure vendors
- Empower internal customer teams like Operations and Security by facilitating issue resolution and ongoing performance improvement efforts with key infrastructure vendors
- Lead design and implementation of projects, initiatives, and process improvements that deliver better experiences for internal customers and our vendor partners, and scale how the team manages its responsibilities
- Act as a subject matter expert on AWS’s commercial relationship with infrastructure vendors and on these vendors’ overall service performance.

About the team
About Us

Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
#aws-jp-dc-ap

Basic qualifications

- 3+ years of business development, partnership management, or sourcing new business experience
- 3+ years of developing, negotiating and executing business agreements experience
- Bachelor's degree
- Experience influencing internal and external stakeholders
- Speak, write, and read fluently in Japanese at a business level or above (N1+)

Preferred qualifications

- Experience interpreting data and making business recommendations
- Experience with sales CRM tools such as Salesforce or similar software
- Experience delivering Lean/Six Sigma projects such as Kaizens, Greenbelts, and continuous improvement initiatives, this should include needs assessment, business case creation, scope definition, project planning and project implementation
- Experience with analytical tools and ability to dive deep into metrics and reporting

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Infrastructure Partner Manager, DCSS at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Infrastructure Partner Manager, DCSS is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in JP, 13, Tokyo.
The job was posted on June 23, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Vendor ManagementRisk ManagementCross Functional LeadershipBusiness ReviewsExcel

Questions you could be asked

Tell me about a project where vendor management was part of your work. What did you do?
Tell me about a project where risk management was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?
Tell me about a project where business reviews was part of your work. What did you do?
Walk me through how you've used Excel in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Vendor Management, Risk Management, Cross Functional Leadership, Business Reviews, and Excel. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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