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Hadrian

IT Site Lead

Hadrian is hiring an IT Site Lead in Dallas, United States. Level rates it ; you can apply on Hadrian.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • The posting mentions Jira, it support and infrastructure among its tools and skills.
  • Level classes it as a mid-level role.
  • Hadrian has 156 other open roles on Level.
  • Posted in the last few days.

AI in this role

IT Site Lead managing on-site IT operations and supporting manufacturing technicians using proprietary AI platforms.

jira
it-supportinfrastructurehelpdeskhardware-management
Hadrian - Manufacturing the Future

Hadrian is building autonomous factories to reindustrialize America. By combining AI, advanced software, robotics, and full-stack manufacturing, we help aerospace and defense companies build rockets, satellites, aircraft, ships, and other mission-critical systems up to 10x faster and at significantly lower cost.


Following our $1.37B Series D at a $7.87B valuation, Hadrian is rapidly expanding our manufacturing footprint, launching new capabilities across welding, casting, forging, electronics, additive manufacturing, and more, while scaling our Factory-as-a-Service platform to transform how critical products are built.


Backed by leading investors including JPMorgan Chase, Valor Equity Partners, Andreessen Horowitz, Founders Fund, 137 Ventures, Lux Capital, T. Rowe Price, and Morgan Stanley, we’re building the future of American manufacturing—and looking for exceptional people to help make it happen.


If you’re ready to take on the most challenging and rewarding work of your career while helping create American manufacturing jobs for generations to come, you’re exactly who we’re looking for.

The Role

Hadrian is building a new precision manufacturing facility in partnership with Lockheed in Dallas/Fort Worth, Texas. We're looking for an Site Lead to own the buildout, day-to-day tech operations and serve as the face of Hadrian tech for the entire site. This is a hands-on role with real ownership: you'll manage endpoints, support manufacturing technicians and engineering staff, maintain local infrastructure, serve as the point person for day-2 vendors, and help visiting employees from other sites resolve issues while they're on-site.

When fully operational you’ll support manufacturing technicians in the use of Hadrian’s proprietary AI platform Opus. You’ll act as a bridge between the customer and product providing valuable feedback directly from the factory floor to help further refine and develop the platform.

As a remote extension of the central tech team, you'll also contribute to overall Helpdesk operations by supporting other Hadrian employees through Jira Service Management and co-managing the company's suite of SaaS tools.

You'll report to the Manager of Tech Deployment and work closely with a central team covering IT, infrastructure, cybersecurity, network, and helpdesk across all Hadrian sites.

 

What You’ll Do

Site Operations

  • Own all on-site IT support for facility employees and production staff

  • Manage device lifecycle using Hadrian's asset management and MDM tools

  • Manage your ticket queue in Jira Service Management and drive issues to resolution

  • Maintain local network and infrastructure health; escalate to central infrastructure teams as needed

  • Serve as the on-call escalation point for on-site IT support needs.

  • Interface with Lockheed IT personnel and other Lockheed facility staff to maintain facilities related to IT operations.

Construction and Build Out Support

  • Work with the Manager of IT Deployment to support the IT buildout of the Lockheed facility in partnership with the Factory Development and central IT teams

  • Coordinate with facilities and construction on-site during construction to confirm electrical and low-voltage vendors are building infrastructure correctly, and provide regular status updates

  • Manage the logistics; receive, stage, and deploy infrastructure, endpoint hardware, and peripherals

Security and Compliance

  • Enforce Hadrian's security tooling and policies on-site: EDR, MDM, and IAM

  • Support CMMC Level 2 compliance requirements for CUI handling at the facility

  • Coordinate with central IT and InfoSec on incidents, vulnerability remediation, and compliance reviews

Vendor and Asset Management

  • Manage local vendor relationships, hardware maintenance contracts, and ISP coordination

  • Maintain, organize, and keep an accurate asset inventory for all on-site IT equipment and consumables

  • Manage shipping and receiving of IT and infrastructure materials (switches, WAPs, and similar equipment)

 

What We’re Looking For

  • High degree of independence and accountability - this role works without a local IT manager to lean on, and needs to be self-reliant, self-driven, and proactive rather than reactive

  • High degree of ownership - drives issues to resolution without waiting to be asked

  • Familiarity with networking fundamentals: LAN/WAN, VLANs, firewall administration, Wi-Fi

  • Endpoint management experience with Intune, Mosyle, or FleetDM

  • Familiarity with Okta for identity and access management

  • Comfortable operating as a remote extension of a distributed team

  • Manufacturing or industrial environment experience strongly preferred

  • Experience working with military departments or federal agencies

  • CMMC, ITAR, and CUI handling experience a plus

 

What Will Set You Apart

  • Excellent communication and customer service skills

  • Ability to be self motivated and take initiative without direct instructions

  • Ability to maintain a high level of professionalism while working on a customer site.

Benefits for Full-time Employees

  • Medical, dental, vision, and life insurance plans for employees
    401k

  • Relocation support may be provided for certain situations, based on business need.

  • Flexible vacation policy

  • Equity

 

ITAR Requirements

To conform to U.S. Government export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen or national, lawful permanent resident, protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

 

Use of AI in hiring

Hadrian uses AI-assisted tools in our recruiting and hiring processes to help our team work more efficiently. This may include tools that help organize and analyze recruiting data, as well as an AI-powered notetaker that can record and transcribe interviews and help coordinate feedback. These tools support our team and are not used to make hiring decisions. All candidate evaluations and hiring decisions are performed by humans. If an interview will be recorded, you will be notified in advance and may opt out at any time with no impact on your candidacy. Candidate data processed through these tools is subject to the same protections described in our Privacy Policy.

 

Consideration of Criminal History

Hadrian will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable laws. We do not ask about criminal history on our application, and we do not consider criminal history before making a conditional offer of employment.

 

Hadrian Is An Equal Opportunity Employer

Hadrian does not unlawfully discriminate on the basis of race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental status, physical disability or any other legally protected status. When necessary, the Company also makes reasonable accommodations for disabled candidates and employees, including for candidates or employees who are disabled by pregnancy, childbirth, or related medical conditions.

How we rate this

IT Site Lead at Hadrian rates 25 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

It SupportInfrastructureHelpdeskHardware ManagementJira

Questions you could be asked

  1. Tell me about a project where it support was part of your work. What did you do?
  2. Tell me about a project where infrastructure was part of your work. What did you do?
  3. Tell me about a project where helpdesk was part of your work. What did you do?
  4. Tell me about a project where hardware management was part of your work. What did you do?
  5. Walk me through how you've used Jira in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: It Support, Infrastructure, Helpdesk, Hardware Management, and Jira. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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