Junior Clinical Case Manager

Junior Clinical Case Manager at Lyra Health scores 20 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

MumbaijuniorFull-time

AI in this role

Junior clinical case manager to handle clinical intake triage, crisis management, and short-term therapy within a mental health delivery model.

clinical-psychologycase-managementcrisis-managementcompliance

About Lyra
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
The Junior Clinical Case Manager (Jr. CCM) operates as a vital link between direct clinical care and operational oversight within Lyra Health’s mental health delivery model in India. This permanent position encompasses first-line helpline and crisis management, clinical intake triage, and the delivery of structured, workplace-focused short-term therapy. Beyond direct care, the role drives quality assurance and operational compliance by auditing clinical documentation, monitoring outcome metrics such as CORE-10, preventing clinical drift, and managing affiliate network relationships and onboarding. Requiring a Master’s degree in Clinical or Counseling Psychology, three to six years of progressive clinical experience—preferably in EAP or corporate mental health environments—and fluency in English and Hindi, the Jr. CCM blends high-level clinical risk assessment with detail-oriented case management to ensure high quality, scalable care across the provider network.

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Skills and AI tools this role asks for

Clinical PsychologyCase ManagementCrisis ManagementCompliance

Questions you could be asked

Tell me about a project where clinical psychology was part of your work. What did you do?
Tell me about a project where case management was part of your work. What did you do?
Tell me about a project where crisis management was part of your work. What did you do?
Tell me about a project where compliance was part of your work. What did you do?

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List these exact terms on your resume: Clinical Psychology, Case Management, Crisis Management, and Compliance. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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