Junior Commercial Associate
Stint is hiring a Junior Commercial Associate in London, United Kingdom. Level rates it ; you can apply on Stint.
Level's read on this job
- On Level's scale, this role is Works on AI ●●●○: the daily work is on AI products, without building the model.
- The posting mentions Replicate, account management and customer success among its tools and skills.
- Level classes it as a junior role.
- Stint has 5 other open roles on Level.
AI in this role
Drive adoption and manage relationships for an AI-driven platform transforming hospitality operations.
In just 10 months, our new AI software has surpassed £1m in ARR and we are on track to 100x that in the next 12 months. We are aggressively capturing the UK market, and international expansion is next - with plans to launch big in the US soon.
We’re looking for Commercial Associates to take ownership of the most critical part of our business - our customers. You’ll play a key role in building long-term relationships with some of the biggest names in hospitality, and help drive adoption of our product across hundreds of sites, whilst uncovering opportunities that push both our partners and Stint forward.
This is a hands-on role. A big part of your time will be spent out in the field visiting sites, building trust with teams, spotting issues early, and ensuring partners are getting tangible value from Stint. You’ll work directly with our, Commercial Director, Operations Director and Founder, and wider teams to keep partners successful and drive growth.
We are an office-first, collaborative team and this role is based in our Camden office and on site with clients up to 5 days a week.
What you will be doing:
- Build and deepen relationships with general managers and senior stakeholders across our partner network - becoming the person they trust to keep their operations running smoothly.
- Be regularly on site with partners, understanding how they use Stint in the real world, spotting challenges early, and building strong day-to-day relationships that drive long-term success.
- Drive partner success by working closely with sites to understand their business challenges and ensure they're realising measurable business benefits from our platform (e.g., improved labour efficiency, increased sales performance, time saved for General Managers).
- Spot and drive opportunities for upsell, expansion, and wider adoption - turning strong relationships into long-term commercial growth.
- Proactively monitor partner health, jump on issues before they escalate, and take ownership of retention, satisfaction, and long-term success.
- Collaborate across Stint, from Customer Support to Product to Data - to resolve issues fast and ensure we deliver consistently great service across every account.
- Present performance insights to stakeholders by running regular reviews with site and regional leaders to share usage metrics, progress, and opportunities.
This position might suit you, if:
- You enjoy being out in the field and building real relationships face-to-face, not just managing accounts from behind a screen.
- You’re a genuine people person who builds trust quickly and gets energy from speaking with customers and internal teams.
- You’re commercially minded - you can turn insight into impact, and data into direction.
- You’re proactive, resourceful, and love environments where things move fast and change often.
- You’re organised and can juggle multiple stakeholders and moving parts.
- You’re excited by the chance to help build something game-changing - with a clear path to grow into a leadership role as Stint scales.
How we rate this
Junior Commercial Associate at Stint rates 60 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where account management was part of your work. What did you do?
- Tell me about a project where customer success was part of your work. What did you do?
- Tell me about a project where b2b was part of your work. What did you do?
- Tell me about a project where relationship building was part of your work. What did you do?
- Walk me through how you've used Replicate in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Account Management, Customer Success, B2b, Relationship Building, and Replicate. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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