Johnson & JohnsonKey Account Manager
Johnson & Johnson is hiring a Key Account Manager. Level rates it ; you can apply on Johnson & Johnson.
Level's read on this job
- Level rates this sales role Little AI ●○○○: aI is not part of the work.
- The posting mentions key account management, ecommerce and strategy among its tools and skills.
- Level classes it as a senior role.
- Johnson & Johnson has 1,800+ other open roles on Level.
- Posted within the past week.
AI in this role
Lead ecommerce key account strategy, partnerships, and promotional implementation for Johnson & Johnson Vision Care ANZ.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
MedTech SalesJob Sub Function:
Clinical Sales – Primary Care Physicians (Commission)Job Category:
ProfessionalAll Job Posting Locations:
North Ryde, New South Wales, Australia, Notting Hill,, Victoria, AustraliaJob Description:
About The Company
Johnson & Johnson Vision is a member of the Johnson & Johnson Family of Companies. We are a leading global optical company that develops life-changing techniques for all ages.
Since debuting the world’s first disposable soft contact lens in 1987, it has been helping patients see better through their world-leading ACUVUE® Contact Lenses.
The Opportunity
An opportunity has become available for a results driven Key Account Manager to join our Vision Care Team in Sydney or Melbourne.
The role with lead Johnson & Johnson Vision Care ANZ Strategy including Online Key Account customer management and end-to-end promotional implementation and marketing execution. The role will also shape a sustainable replenishment channel while achieving ACUVUE NTS targets and market share growth via brand visibility and successful wearer retention, upgrade and competitor switch.
Responsibilities
- Lead Ecommerce Key Account strategy and partnerships — customer engagement, joint planning, contract negotiation and performance management to drive online growth.
- Set pricing, ranging and channel policies — ensure ACUVUE availability, protect the fitting channel and optimise cost-to-serve (delivery, warehousing, DTP, order automation).
- Plan and execute marketing and promotions on customer sites — develop assets, run collaborative campaigns, elevate product visibility and maintain ecommerce fundamentals (content, placement, ratings/reviews).
- Own commercial planning and financials — build promotional business cases, manage forecasts, budgets (gross-to-net), campaign tracking and gap-closure initiatives.
- Ensure committed local supply and cross-functional collaboration — secure 100% local sourcing, monitor inventory/sell-in/sell-out and coordinate with Marketing, Supply Chain, Finance and other stakeholders.
About You
- Preferred minimum education: Bachelor’s degree.
- Preferred area of study: Business related discipline
- Preferred related industry experience: Online FMCG – management of Major grocery and Pharmacy ecommerce retailers
- Other qualifications: 5+ years of Online Key Account and Marketing experience with proven track record in multi-national company.
- Proven ecommerce commercial acumen with expertise in building business cases, managing P&L, and delivering accurate forecasts.
- Online Marketing experience via customer websites and database access.
- Ability to develop targeted marketing assets
- Insights-driven with understanding of customer needs and omni-channel market dynamics.
- Strategic thinker with a big-picture perspective while maintaining attention to detail.
- Innovative, committed to business excellence, and focused on achieving results.
- Proactive, demonstrating initiative to identify opportunities and mitigate risks.
- Skilled influencer with the ability to lead and drive outcomes through collaboration and teamwork.
- Exceptional communication and interpersonal skills; thrives under pressure.
Why Choose Us:
● Competitive remuneration package
● Continuous training and support
● Award-winning leadership development programs
● Inclusive, flexible, and accessible working arrangements
● Equal opportunity employer supporting diversity and inclusion
Our Benefits:
● Up to 18 weeks of parental leave to support new parents
● 4 days of volunteer leave to give back to the community
● Option to purchase up to 2 weeks of additional annual leave for extra time off
● Enjoy a dedicated Wellbeing Day to prioritise self-care
● Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities
● Access to an Employee Assistance Program for personal and professional support
● Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support
● Life insurance coverage for added peace of mind
And much more...
All applicants must have rights to work in Australia with a full Drivers License and access to a vehicle.
Required Skills:
Preferred Skills:
Account Management, Business Behavior, Collaboration, Compliance Management, Cultural Competence, Customer Centricity, Customer Training, Execution Focus, Good Laboratory Practices (GLPs), Market Knowledge, Medical Affairs, Problem Solving, Relationship Building, Sales, Sales Support, Solutions Selling, Sustainable Procurement, Vendor SelectionHow we rate this
Key Account Manager at Johnson & Johnson rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in sales jobs at this level
Pay
- Typical sales job
- $140k
This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs
Questions you could be asked
- Tell me about a project where key account management was part of your work. What did you do?
- Tell me about a project where ecommerce was part of your work. What did you do?
- Tell me about a project where strategy was part of your work. What did you do?
- Tell me about a project where contract negotiation was part of your work. What did you do?
- Tell me about a project where marketing execution was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Key Account Management, Ecommerce, Strategy, Contract Negotiation, and Marketing Execution. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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