Launch Operations Lead - Sector / Customer Group (f/m)
DP World is hiring a Launch Operations Lead - Sector / Customer Group (f/m). It pays PLN 142k-PLN 226k a year and Level rates it ; you can apply on DP World.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include Microsoft Excel, Microsoft PowerPoint and Microsoft Word.
- Level classifies it as a senior role.
- Level lists 540 other open roles at DP World.
- The role was posted within the past week.
AI in this role
Launch Operations Lead responsible for driving warehouse automation, technology deployments, and operational start-ups across sectors at DP World.
DP World is looking for an experienced leader to drive the successful launch of new customer operations, business expansions, transformations, and strategic initiatives across the Technology and Industrial sectors.
Key Responsibilities:
- Lead end-to-end operational launches from project initiation through stabilization and handover to Business-as-Usual (BAU).
- Manage operational readiness activities, ensuring projects are delivered safely, on time, and within budget.
- Build and lead high-performing launch teams (10-15 direct reports).
- Drive process development, operational design, and continuous improvement initiatives.
- Lead systems implementation, User Acceptance Testing (UAT), and go-live readiness.
- Act as the senior operational contact for customers, regional leadership, and project stakeholders.
- Support warehouse automation and technology deployment projects, including FAT, SAT, and commissioning activities.
- Manage project risks, budgets, and operational performance.
- Develop strong relationships with customer leadership teams and ensure excellent customer experience.
What We're Looking For:
- Minimum 10 years of leadership experience in contract logistics, warehousing, manufacturing, technology, or related supply chain environments.
- Proven track record in leading large-scale operational launches, start-ups, customer implementations, or business transformations.
- Strong understanding of warehouse operations, automation technologies, WMS platforms, and broader supply chain processes.
- Experience managing geographically dispersed teams in a matrix organization.
- Strong stakeholder management skills, including engagement with executive-level customers.
- Bachelor's degree in Supply Chain, Engineering, Operations Management, Business Administration, or a related field.
- Fluent English and German (additional languages are an advantage).
- Advanced knowledge of Microsoft Office (Excel, PowerPoint, Word, Visio).
- Willingness to travel 50-75% across the region to support operations and customers.
- Excellent communicator and relationship builder.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
Salary range Poland: 142,210 - 226,200 PLN gross per year*
Salary range Slovakia: 37,166 - 58,534 Euro per year*
*Salaries are indicative. Placement within the range depends on relevant experience, skills, qualifications and contracted country. No rights can be
derived from this.
**Applicants must have the legal right to work in the country they apply for. DP World does not provide relocation sponsorship for this position.
***Country‑specific benefits will be shared during the first interview.
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW
To Change What's Possible For Everyone
#LI-PM2
How we rate this
Launch Operations Lead - Sector / Customer Group (f/m) at DP World rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where project management was part of your work. What did you do?
- Tell me about a project where supply chain management was part of your work. What did you do?
- Tell me about a project where warehouse operations was part of your work. What did you do?
- Tell me about a project where user acceptance testing was part of your work. What did you do?
- Tell me about a project where stakeholder management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Project Management, Supply Chain Management, Warehouse Operations, User Acceptance Testing, and Stakeholder Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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