Learning Coordinator

KEY ACCOUNTABILITIES

• Coordinate and administer Learning & Development programs, including training sessions, workshops, onboarding, and leadership initiatives.
• Manage training calendars, participant nominations, registrations, attendance, and scheduling
• Coordinate end-to-end training logistics, including venues, virtual sessions, materials, and learning resources.
• Liaise with internal stakeholders, facilitators, and external vendors to ensure smooth program delivery.
• Provide administrative support during training sessions and ensure a positive learner experience.
• Administer the Learning Management System (LMS), including course creation, enrollments, content updates, and completion tracking.
• Support employees with LMS access, learning assignments, and training-related queries
• Maintain accurate learning records, databases, attendance, certificates, and training documentation.
• Prepare learning reports and dashboards on participation, completion rates, learning hours, and compliance.
• Coordinate vendor documentation, invoicing support, and stakeholder communications related to learning programs.
• Prepare learner communications, including invitations, reminders, joining instructions, and post-training follow-ups.
• Support learning feedback collection, evaluation activities, and the creation of basic learning communications, infographics, and post-learning toolkit.

QUALIFICATIONS & COMPETENCIES

• Bachelor's degree in Human Resources, Business Administration, Education, or a related field (or equivalent qualification with relevant experience.
• 2–5 years of experience in learning administration, HR administration, training coordination, or a similar role.
• Experience coordinating training programs, workshops, and employee learning activities.
• Hands-on experience with Learning Management Systems (LMS) or HR syste
• Strong administrative, planning, organizational, and coordination skills.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Word, and Outlook.
• Strong attention to detail, record management, reporting, and the ability to manage multiple priorities.
• Excellent communication, stakeholder management, and customer service skills with strong English proficiency.