Learning & Development Lead

PwC is hiring a Learning & Development Lead in Singapore, Singapore. Level rates it ; you can apply on PwC.

Level's read on this job

Level rates this role Works on AI ●●●○: the daily work is on AI products, without building the model.
The posting mentions visa sponsorship.
The posting mentions learning and development, AI literacy and workforce planning among its tools and skills.
PwC has 3,700+ other open roles on Level.
Posted in the last few days.

AI in this role

PwC is hiring a Learning & Development Lead to shape technical learning strategies with a core focus on building organizational AI fluency.

learning-and-developmentai-literacyworkforce-planningtechnical-training

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Senior Manager

Job Description & Summary

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage.We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com.

Our Firmwide Corporate Services unite to help build our competitive advantage with first class support internally. Spanning Administration, Business Development, Chairman’s Office, Compliance, Finance, Human Resources, Learning and Development, Legal, Marketing and Communications, Operations and Change Management, and Technology, we power our lines of services to make sure all of us have the right sources, services and technology to be the best we can be.

Not all of us work directly with external clients. Some of our most talented people choose to harness their skills, experience, expertise and service excellence within PwC. The possibilities are endless and our business landscape is changing everyday.

Our Learning & Development team plays a key role in building a future-ready workforce. As the Learning & Development Lead, you will shape and drive our technical learning strategy, with a focus on developing AI fluency, digital capabilities, role-specific specialist competencies and continuous learning. You will partner with business leaders as well asPeople and leadership teams to strategise and align capability development with evolving business and workforce needs, our talent and AI priorities. The role is key to ensuring our people are equipped with the skills needed to succeed now and in the future.

How will you value-add?

Strategic Learning & Capability Development

Lead the design and implementation of the L&D technical roadmap with focus on building organizational AI fluency and future-ready capabilities to support Line of Service (LoS) and business objectives.
Conduct skills gap assessments, working with stakeholders to translate current and future talent requirements into clear learning priorities.
Lead the design and mapping of mid-term workforce planning based on firmwide skills level and the development roadmap required, and how this can supplement talent acquisition strategies.
Develop and implement the technical competency framework in alignment with the firmwide skills framework to strengthen organizational capability and AI literacy.

Learning Solutions, Delivery and AI Enablement

Lead the design and delivery of blended, digital and leadership development programmes that build critical capabilities and equip the workforce with the skills required to meet evolving business and talent demands
Foster a culture of continuous, AI-augmented learning and translate emerging AI applications and professional services trends into scalable learning solutions that strengthen organizational and business capabilities.
Provide strategic oversight of AI-powered learning platforms, LMS and learning analytics to enhance user learning experience and generate actionable insights.
Identify emerging learning approaches, technologies and workforce needs, and translating them into innovative, scalable experiences that strengthen organizational readiness for the future.

Governance and Stakeholder Management

Work closely with Senior Management, People and leadership teams and Human Capital Council group to enable a holistic approach to people and skills development.
Oversee L&D budgets and external learning partners to ensure resources and solutions deliver value and align with organizational priorities.
Establish success metrics and evaluation frameworks to measure learning effectiveness, track capability outcomes, and demonstrate the business impact and return on investment (ROI) of learning and development initiatives

About you

10–15 years of demonstrated L&D experience, with at least 5 years in leadership capacity.
Master’s-level qualification with certification or specialization in Instructional Design, Learning Design, Education or a related discipline.
Proven experience developing and executing L&D strategies, competency frameworks and capability-building programs.
Demonstrated experience leading digital upskilling, learning transformation, or organizational capability programs.
Experience with modern learning technologies, including LMS, AI-enabled learning solutions and learning analytics platforms
Strong understanding of AI applications and emerging technology trends, ideally within professional services or a similar knowledge-based environment.
Strong stakeholder management and influencing skills, with the ability to partner effectively with senior business and People leaders.
Strong analytical mindset with experience assessing learning effectiveness, impact, and ROI.
Passion for developing people and building an innovative, continuous, and future-ready learning culture.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Coaching and Feedback, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Creativity, Data Quality, Digital Tooling, Documentation Administration, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics {+ 22 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

How we rate this

Learning & Development Lead at PwC rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Learning & Development Lead is an open job at PwC.
Level rates this role AI Level 3 of 4: Works on AI.
The role is based in Singapore.
The job was posted on November 13, 2026.
Seniority: lead.
Applications are handled by PwC. Apply on PwC

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Learning And DevelopmentAI LiteracyWorkforce PlanningTechnical Training

Questions you could be asked

Tell me about a project where learning and development was part of your work. What did you do?
Tell me about a project where ai literacy was part of your work. What did you do?
Tell me about a project where workforce planning was part of your work. What did you do?
Tell me about a project where technical training was part of your work. What did you do?
Describe a typical day in a role like this one: which parts run through AI directly?

Adapt your resume

List these exact terms on your resume: Learning And Development, AI Literacy, Workforce Planning, and Technical Training. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

Get your CV reviewed before you apply

Send your CV and the role you want next. Your review arrives by email within 3 days.

Get a free CV review Check your resume with the ATS resume checker