Learning Program Manager, JP Ops PXT Learning and Talent Development

Amazon is hiring a Learning Program Manager, JP Ops PXT Learning and Talent Development in Tokyo, Japan. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Uses AI ●●○○: an ordinary role that requires AI tools.
The posting mentions Generative AI, AI Tools and program management among its tools and skills.
Level classes it as a mid-level role.
Amazon has 21,000+ other open roles on Level.
Posted within the past week.

AI in this role

Manage learning and talent development programs while utilizing internal AI tools and generative AI to enhance decision-making and operational efficiency.

generative-aiai-tools

program-managementtalent-developmentinstructional-designstakeholder-management

At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for a dynamic, organized self-starter to work in the Japan Operations Learning and Talent Development (LTD) team. The JP Ops LTD team’s mission is to establish the standard learning platform overarching multiple businesses such as Fulfillment Centers, Amazon Logistics, Amazon Transportation Services, Global Specialty Fulfillment and others in Japan Operations by creating, localizing and implement innovative and scalable leadership development solutions with long-lasting and measurable results. The ideal candidate is resourceful, customer-focused and team oriented, with strong communication skills, has the ability to build strong relationships with key stakeholders, is able to shift gears in line with business priorities, and enjoys the challenges of developing and improving processes in a dynamic organization. The successful candidate will also have exceptional written and verbal communication skills, superior attention to detail, and the ability to prioritize in a fast-paced environment. Moreover, the ability to work in dynamic and ambiguous areas is imperative.

Amazonのミッションは、地球上で最もお客様を大切にする企業になることです。そのためには、優秀で聡明、かつ意欲的な人材が必要です。私たちは、日本のオペレーション（JP Ops）部門のラーニング＆タレントデベロップメント（LTD）チームに勤務する、広い視野とハンズオンでの業務遂行能力を持ち合わせたセルフスターターを求めています。JP Ops LTDチームのミッションは、大規模物流拠点や輸配送網など、JP Ops部門内の複数の事業における様々なレイヤーの社員に向けた標準的な学習プラットフォームを確立することです。本ポジションでは、自ら各ビジネスにおける人材育成上の課題を洗い出し、適切な育成機会を提供できるようにプログラムを企画し、運営するところまで一貫して担います。育成プログラムはAmazonグローバルで課題に応じた様々なものが用意されており、これをJP Opsの現状の課題にあわせて導入したり、日本独自のカリキュラムをグローバルチームとともにスクラッチから開発を行ったりします。課題設定から解決までを一貫して担うことのできるポジションです。そのため、本業務では、人材育成に関する知見・経験はもちろんのこと、担当するビジネスとの連携を密に取って本質的な課題を理解し、ソリューションを提示することができる優れた分析力・提案力や、国内外のプログラム開発チームなどのステークホルダーと強固な関係を築くことができる連携力、細部にまで繊細に目を配れる注意力、文書及び口頭でのコミュニケーション力、及びマルチタスクで業務を行う中で優先付けをしながら緩急をつけて業務遂行できる能力が必要になります。既存のプロセスに捉われずに開発・改善を行うことのできる挑戦心のある方、不確実性の高い環境でも恐れず道を切り拓けるフロンティア精神のある方のご応募をお待ちしております。

At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.

Amazonでは、最新のAI Tool, 生成AIを日々の業務の中に積極的に取り入れています。
AI Toolは私たちの意思決定のスピードを加速させ、私たちを本当に重要な「判断」と「議論」に集中させることを可能にしています。Amazon では学習を継続する文化が根付いているため、ご自身のペースでAIに関する知識を深めることができるリソースが用意されています。

Key job responsibilities
This role owns the strategy and execution of leader onboarding and development programs, defining success measures based on business impact. The Learning Program Manager develops and delivers scalable, world-class learning that enables leaders to serve customers best. Responsibilities include establishing consistent processes to design programs across modalities—online, classroom, virtual instructor-led, and blended—using rapid, agile techniques. The role partners with global stakeholders such as the Global Ops Learning Development team, and with local stakeholders—senior leaders, functional learning teams, and HR business partners—to align programs with business needs.

本ロールは、リーダーのオンボーディング・育成プログラムの戦略立案と実行を担い、事業インパクトに基づく成功指標を定義します。スケーラブルで世界最高水準の学習を開発・提供し、リーダーが顧客に最高のサービスを提供できるようにします。オンライン・集合研修・バーチャル講師主導型・ブレンドなど多様な形式でプログラムを設計する一貫したプロセスを、迅速かつアジャイルな手法で確立します。Global Ops Learning Developmentチーム等のグローバルステークホルダー、およびシニアリーダー・部門別学習チーム・HRビジネスパートナー等のローカルステークホルダーと協働し、プログラムを事業ニーズに整合させます。

Basic qualifications

- 3+ years of project management experience
- Experience analyzing data to make business decisions
- Speak, write, and read fluently in Japanese
- Speak, write, and read fluently in English
- 3+ years’ work experience creating Learning and Development program or experience of people development.

Preferred qualifications

- Bachelor's degree or equivalent in Instructional Design, Adult Learning, Learning Design Principles, Learning Science, Educational Psychology or a related field
- Experience formulating and implementing training and performance improvement strategies
- Experience with eLearning authoring tools and other design programs including: Storyline/Rise 360, Vyond, Adobe Creative Suite, and Camtasia
- Experience creating and validating competency and job architecture models, including creating KSA (knowledge, skills and abilities) and competencies assessment to drive learning paths and learning program design
- Experience effectively communicating complex concepts through written and verbal communication

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Learning Program Manager, JP Ops PXT Learning and Talent Development at Amazon rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Learning Program Manager, JP Ops PXT Learning and Talent Development is an open job at Amazon.
Level rates this role AI Level 2 of 4: Uses AI.
The role is based in JP, 13, Tokyo.
The job was posted on October 21, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementTalent DevelopmentInstructional DesignStakeholder ManagementGenerative AIAI Tools

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where talent development was part of your work. What did you do?
Tell me about a project where instructional design was part of your work. What did you do?
Tell me about a project where stakeholder management was part of your work. What did you do?
Walk me through how you've used Generative AI in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Program Management, Talent Development, Instructional Design, Stakeholder Management, and Generative AI. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

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