Logistics and Customs Expert

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

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About Innovative Medicine  

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. 

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. 

Learn more at https://www.jnj.com/innovative-medicine 

Within the Geel Weighing & Logistics department, the Logistics and Customs Expert (M/F/X) is a key member of the team responsible for executing timely, compliant inbound and outbound shipments of Innovative Medicine products, accurate customs filings and effective warehouse capacity management. Working closely with warehouse operations and internal stakeholders, this role ensures that materials and products are processed accurately, efficiently, and on time while maintaining compliance with Belgian Customs, excise, dangerous goods, GxP, and internal requirements.

The role combines operational shipment coordination, customs and excise administration and proactive management of internal and external warehouse capacity to safeguard material availability, production schedule adherence, and uninterrupted patient supply.

Key responsibilities:

• Operational coordination and shipment execution: Coordinate loading, unloading, sampling, and pick-and-pack activities with warehouse operations in line with planned commercial, non-commercial, and sample shipments.
• Prepare accurate transport, customs, and dangerous goods documentation, including CMRs, invoices, packing lists, import and export declarations, and dangerous goods declarations.
• Provide hands-on support to resolve daily operational issues and deliver reliable service to internal customers.
• Customs and excise compliance: Maintain complete and accurate records for Duty Inward Processing Relief, prepare monthly and quarterly IPR filings for Belgian Customs, and ensure correct excise reporting for Janssen Pharmaceutica NV Belgium.
• Warehouse capacity management: Monitor fill rates across internal warehouse areas by GHS class, temperature, and quality requirements; act when capacity reaches defined action limits; and coordinate overflow storage and flows to and from external warehouses.
• Follow the Geel production plan and arrange the timely return of externally stored materials to safeguard material availability.
• Ensure compliant storage through accurate master data, system reporting, and adherence to applicable product and regulatory requirements.
• Lead or support improvement projects within the area of responsibility, applying Lean principles and data-driven problem solving.
• Support and back up colleagues, contribute to inspection readiness, and actively participate in the departmental TIER communication process.

Qualifications and Education:

• Bachelor’s degree in supply chain, logistics, international trade, business administration, or a related field.

Experience and Skills:

• Minimum three years of relevant supply chain, logistics, or customs experience.
• Working knowledge of import and export customs processes; experience with Duty Inward Processing Relief and excise reporting is a strong asset.
• Ability to prepare and review transport and customs documentation accurately and meet regulatory filing deadlines.
• Strong planning, analytical, and data-management skills, with the ability to maintain oversight in a fast-paced operational environment.
• Proficient in Dutch and English, both written and spoken.
• Proficient with standard Microsoft applications and comfortable working with digital systems and operational reporting. This includes but is not limited to Power Automate, Sharepoint and Power BI (basic) knowledge.
• Demonstrates ownership, a hands-on approach, a positive mindset, and effective collaboration with operational and cross-functional stakeholders.

Preferred Qualifications:

• Experience in the pharmaceutical, healthcare, or logistics service industry.
• Knowledge of GxP requirements and regulated warehouse operations.
• Experience with SAP, MES, and customs software such as Descartes or Stream.
• Knowledge of dangerous goods regulations, including ADR, IATA, and IMDG.
• Knowledge of Lean principles and continuous improvement methods.

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Here’s what you can expect:

• Application review: We’ll carefully review your CV to see how your skills and experience align with the role.
• Getting to know you: If there’s a good match, you’ll be invited to a short call with one of our recruitment team to understand more about you and answer any questions that you might have.
• Staying informed: We know waiting can be hard and processes can evolve; our recruitment team will keep you updated and make sure you know what to expect at each step.
• Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

Finally, at the end of the process, we’ll invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process! #RPOEMEA

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