Logistics Dispatch Coordinator

HelloFresh is hiring a Logistics Dispatch Coordinator. Level rates it ; you can apply on HelloFresh.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Level lists 374 other open roles at HelloFresh.
The role was posted in the last few days.

AI in this role

The Home Delivery Network (HFDN) Delivery Logistics Dispatch Coordinator plays a pivotal role in ensuring the seamless execution of day-to-day home delivery operations via multiple Delivery Service Partners (DSPs). This role requires overseeing a number of variables, ensuring route coverage and maintaining service quality aligned with our promise to customers. The HFDN Delivery Logistics Dispatch Coordinator The role will foster strong relationships with DSPs, internal logistics teams, and key stakeholders across the business, keeping our customers at the heart of everything we do. The HFDN Delivery Logistics Dispatch Coordinator will exemplify a hands-on, problem-solving mindset, a commitment to learning, and an egoless, collaborative approach while relentlessly prioritising for long-term success.

What You Will Be Doing:

Oversee daily delivery operations in a single site ensuring all routes are covered efficiently by DSPs.
Monitor live delivery systems and address any operational challenges in real-time with the relevant DSP
Review EPOD images and performance data to ensure service quality aligns with customer expectations.
Repack damaged customer boxes in line with Food Safety and Quality Standards
Escalate unresolved or critical issues to appropriate DSPs or internal management.
Raise issue tickets to the internal logistics team where issues arise
Build and nurture strong relationships with DSPs, ensuring seamless collaboration and operational alignment.
Act as a point of contact for DSPs, promptly addressing concerns or providing guidance.

Who You Are:

Experience in home delivery operations or a similar logistics role
Demonstrated ability to multi-task various operational tasks
Exceptional organisational and time management skills.
Familiarity in excel, google sheets
Strong problem solving skills
Understanding of delivery network operations and associated challenges.
Strong ability to build partnerships with DSPs and internal stakeholders.

What you will get in return:

● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Mental health first aiders and an employee assistance programme
● Dog friendly office! (London site only)
● Eye care scheme
● Cycle to work scheme
● Group Life Assurance

Location: The Ranch, Unit 3, V Park, Viables Industrial Estate, Jays Close, Basingstoke, RG22 4PD

Hours: 20 hours per week, 6am - 10am Saturdays - Wednesday

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager.

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.

How we rate this

Logistics Dispatch Coordinator at HelloFresh rates 37 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.