Level

Amazon

Logistics Program Mgr., AWS Cloud Logistics

Amazon is hiring a Logistics Program Mgr., AWS Cloud Logistics in Austin, United States. It pays $148k-$200k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • The posting mentions logistics, supply chain and metrics framework among its tools and skills.
  • Level classes it as a mid-level role.
  • Amazon has 21,000+ other open roles on Level.

AI in this role

Own performance metrics, reporting, and day-to-day execution across AWS cloud logistics and warehousing operations.

logisticssupply-chainmetrics-frameworkdata-analysisoperations-management
As a Transportation Operations Manager, you will serve as the connective tissue between operations execution and performance measurement across both logistics and warehousing services. You will own the full metrics lifecycle β€” from establishing goals and targets, to tracking performance, to reporting actuals vs. targets for stakeholders across the network. You will simultaneously drive day-to-day operations execution while identifying and implementing structural efficiency improvements that reduce cost, improve throughput, and elevate service levels.

MAIN RESPONSIBILITIES:

Metrics Framework & Goal Setting

Design and own the performance metrics framework for transportation and warehousing operations, establishing baseline targets, stretch goals, and tolerance thresholds across key indicators including on-time delivery, warehouse utilization, and carrier performance
Partner with Operations teams and senior leadership to align metrics targets with organizational objectives and network strategy goals
Build and maintain a unified scorecard spanning both logistics (carrier, lane, mode) and warehousing (throughput, labor, space utilization) dimensions, ensuring end-to-end supply chain visibility
Reporting & Actuals vs. Targets Tracking

Develop and publish recurring performance reports β€” daily, weekly, and monthly β€” tracking actuals against established targets and surfacing variance trends requiring intervention
Build automated reporting pipelines and dashboards that translate raw operational data into clear, actionable insights for operations managers and senior leadership
Own root cause analysis for metric deviations, documenting findings and driving corrective action plans with accountable stakeholders
Support QBR and MBR reporting cycles with structured narratives that contextualize performance trends against operational and market conditions
Operations Execution

Lead day-to-day transportation and warehousing operations execution, ensuring service continuity, compliance with SOPs, and alignment with carrier and LSP commitments
Serve as an escalation point for operational issues β€” carrier failures, capacity shortfalls, warehouse throughput bottlenecks β€” coordinating rapid resolution across internal teams and 3P providers
Operational Efficiency & Continuous Improvement

Identify inefficiencies across transportation lanes and warehousing operations through data analysis, and develop structured improvement initiatives with measurable outcomes
Build and maintain a continuous improvement pipeline β€” tracking initiative status, projected savings, and realized impact against plan
Develop supplier and carrier performance measurement frameworks that drive accountability and continuous improvement
Partner with category, procurement, and systems teams to align operational efficiency initiatives with broader network strategy and cost reduction goals
Stakeholder Alignment & Cross-functional Partnership

Align with building leadership, regional operations, Finance, and centralized procurement to ensure metrics and efficiency programs reflect both site-level realities and network-wide priorities
Develop relationships across the operations network to ensure best practices in reporting, tracking, and performance management are shared and implemented consistently


A day in the life
The day kicks off reviewing overnight carrier performance dashboards β€” two lanes missed on-time targets, triggering a root cause deep dive before 8am. By mid-morning, you're in a standup with LSP partners, working through a warehouse throughput bottleneck flagged in yesterday's actuals-vs-targets report. Lunch is spent refining an automated reporting pipeline ahead of next week's MBR. The afternoon brings a cross-functional call with systems and regional ops to align on Q3 efficiency targets. Before signing off, you're updating the continuous improvement tracker β€” one initiative just hit its projected performance milestone.

Basic qualifications

- Bachelor's degree or equivalent qualification in supply chain management, engineering, business management or other relevant field
- 3+ years of program management, logistics, operations, supply chain, transportation, or related field experience
- 5+ years of program or project management experience, or Bachelor's degree
- 5+ years of data analysis using tools such as Excel, Pivot Tables, SQL, Tableau, or equivalent experience
- Experience in program management, logistics, operations, supply chain, or transportation or equivalent professional or military experience
- Experience communicating results to senior leadership, or experience in building financial and operational reports/data sets that inform business decision-making

Preferred qualifications

- Master's degree, or MBA in supply chain, business, engineering, finance or related technical or quantitative field
- Experience in data centers, infrastructure service providers, or related technology companies
- 1+ years of using business intelligence reporting tools such as OBIEE, Business Objects, Cognos, Tableau, MicroStrategy, SSAS Cubes, etc. experience
- Experience with continuous improvement methods such as Kaizen, Lean, DMAIC, etc.
- Experience working in an operations, supply chain, transportation, project management or management consulting role
- Experience in procurement, supply chain, inventory management, contract management, lease administration or operations

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, KY, Florence - 147,900.00 - 200,100.00 USD annually
USA, TX, Austin - 147,900.00 - 200,100.00 USD annually
USA, WA, Bellevue - 147,900.00 - 200,100.00 USD annually

How we rate this

Logistics Program Mgr., AWS Cloud Logistics at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

LogisticsSupply ChainMetrics FrameworkData AnalysisOperations Management

Questions you could be asked

  1. Tell me about a project where logistics was part of your work. What did you do?
  2. Tell me about a project where supply chain was part of your work. What did you do?
  3. Tell me about a project where metrics framework was part of your work. What did you do?
  4. Tell me about a project where data analysis was part of your work. What did you do?
  5. Tell me about a project where operations management was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Logistics, Supply Chain, Metrics Framework, Data Analysis, and Operations Management. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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