MastercardManager, Account Management
Mastercard is hiring a Manager, Account Management. Level rates it ; you can apply on Mastercard.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include account management, p l management and financial analysis.
- Level classifies it as a senior role.
- Level lists 948 other open roles at Mastercard.
- The role was posted within the past two weeks.
AI in this role
Manage account strategy and commercial agendas for assigned customers, driving revenue and profitability in financial services.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Account ManagementOverviewKey Responsibilities
Owns and drives the account strategy and commercial agenda for assigned customers, delivering against revenue, profitability, market share and strategic business objectives across existing and new business opportunities.
Develops a deep understanding of customers’ businesses, priorities and competitive dynamics, applying critical thinking, strong business judgment and data-driven insights to proactively identify opportunities, anticipate risks and recommend actions that create value for both the customer and Mastercard.
Maintains strong P&L ownership and commercial discipline, leveraging profitability modeling, forecasting, pipeline management and financial analytics to prioritize opportunities, optimize investments and deliver sustainable business results.
Leads commercial discussions and negotiations with customers and internal stakeholders, including pricing, business cases and investment decisions, effectively balancing customer needs with Mastercard’s strategic and financial objectives.
Builds trusted relationships with key customer decision-makers, positioning Mastercard as a strategic partner and connecting customer needs with relevant products, services and capabilities to drive growth, adoption and incremental revenue.
Leads end-to-end execution of strategic initiatives and projects, mobilizing cross-functional teams across Product, Services, Marketing, Finance, Legal and Operations, demonstrating strong ownership, accountability and ability to remove roadblocks and deliver results.
Acts as a strong cross-functional leader and team player, influencing without formal authority, creating alignment across stakeholders and consistently contributing to a collaborative, high-performing environment.
Minimum 7 years of relevant professional experience, with solid experience in financial services, cards, payments, retail, or another related field.
Proven experience in account management, business development, commercial negotiations and customer relationship management, with demonstrated ability to lead complex business initiatives.
Strong financial and business acumen, including P&L management, business case development, forecasting, profitability analysis and commercial decision-making.
Demonstrated critical thinking, analytical and problem-solving capabilities, with the ability to leverage data and market insights to proactively identify and develop new business opportunities.
Strong track record of ownership, commercial discipline and delivery of measurable business results in complex and dynamic environments.
Proven ability to lead cross-functional teams and influence senior internal and external stakeholders without formal authority.
Excellent communication, presentation and negotiation skills, combined with a strong team-player mindset and ability to collaborate effectively across functions.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
How we rate this
Manager, Account Management at Mastercard rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where account management was part of your work. What did you do?
- Tell me about a project where p l management was part of your work. What did you do?
- Tell me about a project where financial analysis was part of your work. What did you do?
- Tell me about a project where negotiation was part of your work. What did you do?
- Tell me about a project where strategy was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Account Management, P L Management, Financial Analysis, Negotiation, and Strategy. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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