Manager, Account Management

Mastercard is hiring a Manager, Account Management in Bengaluru, India. Level rates it ; you can apply on Level.

AI in this role

Manage strategic relationships with banks and financial institutions to drive payment solutions revenue growth.

account-managementbusiness-developmentbankingpaymentsrelationship-management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Account Management

Mastercard is seeking a highly motivated and results-oriented professional to join the Financial Institutions (FI) team. This individual contributor role will be responsible for managing and growing strategic relationships with Banks and Financial Institutions while identifying new business opportunities that drive revenue growth and expand Mastercard's presence within the banking ecosystem.
The successful candidate will serve as a trusted partner to customers, developing deep stakeholder relationships, uncovering opportunities for collaboration, and delivering innovative payment solutions that create mutual value. The role requires a combination of relationship management, business development, strategic thinking, and commercial execution.

Key Responsibilities
• Own and manage relationships with a portfolio of Banks and Financial Institutions, serving as the primary point of contact for assigned accounts.
• Develop and execute strategic account plans to strengthen existing client relationships, increase customer engagement, and drive sustainable business growth.
• Identify opportunities within existing customer portfolios to expand Mastercard's products, services, and solutions, generating incremental revenue and increasing market share.
• Proactively scout for and secure new business opportunities with existing and prospective banking partners to achieve business development objectives.
• Build and maintain strong relationships with key decision makers, including CXOs, Business Heads, Product Heads, Payments Heads, Cards Leaders, and Digital Banking stakeholders.
• Work closely with customers to understand their strategic priorities and align Mastercard solutions to support their growth ambitions.
• Lead customer engagements and business discussions to identify opportunities across card issuance, digital payments, acceptance, commercial solutions, value-added services, and emerging payment technologies.
• Develop and execute go-to-market plans for new and existing Mastercard products and solutions.
• Collaborate with internal stakeholders across Product, Marketing, Franchise, Customer Solutions, Consulting, Finance, and Operations teams to deliver customer-centric solutions and achieve business objectives.
• Analyse customer portfolios, market trends, competitive dynamics, and industry developments to identify growth opportunities and formulate winning strategies.
• Prepare business cases, commercial proposals, and account growth plans to support customer acquisition and portfolio expansion.
• Lead and support commercial negotiations, partnership discussions, and contract renewals to maximize customer value and business outcomes.
• Track account performance, pipeline opportunities, revenue contribution, and execution against business targets.
• Drive assigned strategic initiatives and projects from concept through implementation, ensuring successful execution and measurable business impact.

About You
• Bachelor’s degree in business, Finance, Marketing, Economics, Engineering, or a related discipline. MBA preferred.
• Experience in Relationship Management, Account Management, Business Development, Sales, or Product Management within the Banking, Payments, Cards, Fintech, or broader BFSI sector.
• Demonstrated experience managing relationships with Banks and Financial Institutions.
• Proven ability to strengthen existing customer relationships and identify new opportunities that drive incremental revenue growth.
• Strong track record of delivering revenue targets, portfolio growth, and market expansion.
• Deep understanding of the payment’s ecosystem, including cards, digital payments, issuing, acquiring, and banking products.
• Strong commercial acumen with experience developing business cases, commercial proposals, and partnership strategies.
• Excellent stakeholder management skills with the ability to engage and influence senior decision makers both internally and externally.
• Strong analytical and problem-solving capabilities with the ability to translate insights into actionable business opportunities.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Ability to work independently, manage multiple priorities, and operate effectively in a fast-paced, matrixed organization.
• Demonstrated leadership through influence and collaboration across cross-functional teams.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

How we rate this

Manager, Account Management at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Manager, Account Management is an open job at Mastercard.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Bangalore, India.
The job was posted on October 16, 2026.
Seniority: mid.
Applications are handled by Mastercard. Apply on Mastercard

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Account ManagementBusiness DevelopmentBankingPaymentsRelationship Management

Questions you could be asked

Tell me about a project where account management was part of your work. What did you do?
Tell me about a project where business development was part of your work. What did you do?
Tell me about a project where banking was part of your work. What did you do?
Tell me about a project where payments was part of your work. What did you do?
Tell me about a project where relationship management was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Account Management, Business Development, Banking, Payments, and Relationship Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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