Manager - Category (Travel)

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Programme Manager - Travel & Expense, APAC - Procurement

Location: Mumbai

The Category Manager - Travel will support the management of the contracted day-day operational expectations for Travel Management and Fleet Management. The resource shall also support implementation of key transformational programs within the region such as Travel Management Company RFP and implantation, Roll-out of Corporate Card program etc.

What you'll be doing:

Key responsibilities include:

• Ensure contracts are operationally managed for performance, compliance, value and risk
• Develop effective relationships with key functional stakeholders
• Build strong relationships with the key day-day WPP customers
• Ensure any identified operational risks are managed
• Ensure operational delivery of Travel Management strategy
• Drive compliance to category strategy and contracted commercial solutions and supplier partnerships
• Identify any areas of improvement or process efficiencies
• Liaise with Responsible Procurement and ensure initiatives are appropriately managed
• Execute key transformational projects in co-ordination with the relevant internal and external stakeholders.

This role will report to WPP’s Head of Procurement, Travel, Expense and Fleet

Who you will be doing it with:

Key External Relationships:

• Suppliers – TMCs, BTAs, Corporate Cards, Hotels, Airlines, Car Hire Services etc.

Key Internal Relationships:

• Procurement Operations
• Procurement Category team
• WPP customers
• Business stakeholders
• Responsible Procurement
• Internal Audit
• Finance
• Legal

What you'll need:

• Experience of working collaboratively
• Experience of operational management of large complex regional travel programmes
• Ability to problem solve and demonstrate critical thinking
• Appetite to learn and develop
• Knowledge of sustainability
• Structured and assertive communication skills
• Effective stakeholder management skills

What will your key metrics and targets be:

• Stakeholder satisfaction
• Contribution to process improvements / efficiencies
• Timeliness of customer response / interaction
• Effectiveness in executing key transformational projects

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: We are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We promote a culture of people that do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

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We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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