Manager, Cross Border, CIB CCO (12 month secondment)

End Date

Salary Range

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Flexible Working Options

Job Description Summary

Job Description

Cross Border Referral Management

•Assess and respond to cross border referrals, queries and requests, providing risk-based guidance to support compliant business activity.

•Coordinate and facilitate cross border forums ensuring  complex and material issues are appropriately escalated, discussed and resolved.

•Support the identification, investigation and remediation of cross border breaches, ensuring actions are tracked through to resolution.

•Act as the primary point of contact with external legal partners to facilitate the timely delivery and publication of legal opinions.

•Provide guidance on ad hoc cross-border issues and emerging business requirements.

•Build and maintain strong relationships with stakeholders across CIB (including LBCM), BCB, GCT, Legal, Product, CCOR and other Group functions.

Cross Border Governance and Risk OpenPages Management

•Maintain the Cross Border Framework, including Advisory Guides, templates and supporting documentation.

•Facilitate and support OpenPages reporting and governance activities.

•Identify, recommend and support process improvements to enhance the effectiveness of cross-border controls and ways of working.

Project Management

•Advisory Guides: Work with and coordinate internal stakeholders, including Product and Coverage Leads, Legal, CCOR and Data teams, to deliver (i) the rolling Advisory Guide refresh programme and (ii) updates in response to evolving client, product and business requirements.

•Regulatory Developments:

•Undertake high-level triage of cross border regulatory developments, including rule changes that may impact CIB (including LBCM), BCB and GCT businesses.

•Work with Product and Coverage Leads, Risk, Compliance, Legal, Data teams and other Group stakeholders to understand business requirements and risk appetite.

•Develop and deliver colleague guidance, including updates to Advisory Guides and other components of the Cross Border Framework.

Key capabilities

•Risk management expertise across financial and non-financial risk, ideally with a regulatory/compliance focus and an awareness of cross border risks.

•Stakeholder Management & Influencing: Builds partnerships and works collaboratively with others to meet shared objectives.

•Evidenced written and verbal communication skills and attention to detail.

•Decision making.

•Data Analytics: Ability to understand & assimilate different data sources & complex info to effectively problem solve & make relevant conclusions & recommendations.

•Business Acumen: Business knowledge of CIB (including LBCM), BCB & GCT and organisational awareness.

•Growth Mindset: Takes responsibility for developing personal capabilities using existing formal and informal training opportunities, while also coaching others as required.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.