Manager, Enterprise Applications

Zoox is hiring a Manager, Enterprise Applications in Foster City, United States. It pays $184k-$221k a year and Level rates it ; you can apply on Zoox.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Level classifies it as a senior role.
Level lists 230 other open roles at Zoox.

AI in this role

Zoox is looking for a strategic leader to guide the Commercial Applications group within our Enterprise Applications Engineering organization. This role owns the enterprise platforms that power collaboration, service delivery, and workforce productivity across the company. You will lead a multi-disciplinary organization responsible for SaaS & self-service applications, enterprise collaboration tools, and the ServiceNow platform. As Zoox continues to scale, you’ll define the long-term vision for our enterprise software ecosystem, driving cloud modernization, automation, and the responsible adoption of AI to deliver secure, scalable, and intuitive employee experiences.

In this role you will:

Lead and develop a team of Team Leads and Senior Administrators across SaaS, collaboration, and ServiceNow platforms
Define and execute the Commercial Applications roadmap, including Atlassian Cloud migration and ServiceNow platform evolution
Drive operational maturity through engineering standards, SLAs, and proactive service management
Champion self-service and workflow automation to reduce manual toil and improve employee experience
Partner cross-functionally to govern SaaS procurement, security, and platform strategy at scale

Qualifications:

7+ years of experience in Enterprise Applications or IT Engineering
4+ years of people management experience, ideally managing Team Leads or Managers
Deep expertise in the Atlassian ecosystem, including Data Center to Cloud migrations
Strong background in ServiceNow platform strategy, development, and integrations
Proven ability to define and execute multi-year roadmaps for complex enterprise systems

Bonus Qualifcations

Experience integrating AI/ML or generative AI into enterprise platforms
Strong knowledge of SaaS management (SSO, SCIM, CASB) and license infrastructure
Certifications in ITIL, PMP, or Agile methodologies
Hands-on experience with Python or JavaScript for automation

About ZooxZoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
Follow us on LinkedIn
AccommodationsIf you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.
A Final Note:You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

How we rate this

Manager, Enterprise Applications at Zoox rates 21 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.