Manager, Healthcare Treasury Implementation

About this role

Wells Fargo is seeking a Healthcare Treasury Implementation Manager to lead a team responsible for delivering Treasury Management implementations for clients across Healthcare, Higher Education and Not-for-Profit, and For-Profit Healthcare segments.

This leader will manage a team of Implementation Consultants who oversee client implementations from initial handoff through completion, partnering closely with Sales, Treasury Management, and other key stakeholders.

The role requires strong people leadership, healthcare industry knowledge, Treasury Management and/or product implementation experience, client delivery, and operational execution. The successful candidate will bring an understanding of the healthcare environment and its unique client needs while developing team capabilities, overseeing complex implementations, addressing barriers to execution, and improving the overall client experience.

In this role, you will:

• Lead, coach, and develop a team of Treasury Management Implementation Consultants responsible for managing client implementations
• Oversee a portfolio of implementations, balancing team capacity, client complexity, business priorities, and changing demands
• Develop team capabilities across Treasury Management products, implementation practices, project management, and client engagement
• Provide leadership and guidance on complex implementations, escalations, exceptions, and issues that could impact successful delivery or the client experience
• Partner closely with Commercial Banking Sales, Treasury Management, and other stakeholders to strengthen handoffs and drive effective implementation execution
• Apply knowledge of the healthcare industry and specialized client needs to help the team navigate complex implementation requirements and deliver a strong client experience
• Identify gaps in implementation submissions, processes, or partner handoffs and provide actionable feedback to improve quality and execution
• Build strong cross-functional partnerships to remove barriers, resolve issues, and keep implementations moving forward
• Identify and support process and operating-model improvements that create greater consistency, efficiency, and scalability
• Foster a culture of accountability, partnership, continuous improvement, and talent development

Required Qualifications

• 5+ years of Change Implementation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of Leadership experience

Desired Qualifications

• Healthcare industry experience with knowledge of revenue cycle management and the receivables and payables processes that support healthcare organizations, including an understanding of how these needs intersect with Treasury Management solutions

• Experience leading teams within Treasury Management, healthcare product implementation, client onboarding, or a related client delivery function
• Experience managing complex implementations, client portfolios, or project-based work across multiple priorities
• Knowledge of Treasury Management products and their application within healthcare or other complex Commercial Banking environments
• Demonstrated ability to coach and develop employees with varying levels of Treasury Management and implementation expertise
• Experience partnering across Sales, Treasury Management, client coverage, Operations, Risk, and other cross-functional teams
• Strong client orientation with experience resolving issues that may impact implementation delivery or the client experience
• Experience identifying process gaps and driving improvements within complex or highly manual operating environments
• Ability to influence partners and lead teams through process, technology, or operating-model change

Job Expectations

This role will be required to work on-site. Locations available:

• 550 S Tryon Street; Charlotte, NC
• 600 S 4th Street; Minneapolis, MN
• 401 Las Colinas Blvd; Irving, TX
• 2700 S Price Road; Chandler, AZ
  

Pay Range
 

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.