Manager III Operations, Quick Commerce Central Flow, NOC, NOC - Central Flow Quick Commerce

Amazon is hiring a Manager III Operations, Quick Commerce Central Flow, NOC, NOC - Central Flow Quick Commerce in Hyderabad, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions network operations, incident management and supply chain flow among its tools and skills.
Level classes it as a senior role.
Amazon has 21,000+ other open roles on Level.

AI in this role

Manages network operations and central flow for quick commerce, handling real-time exceptions and process automation.

network-operationsincident-managementsupply-chain-flowprocess-automationteam-leadership

Over the past 20+ years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world. Through our entrepreneurial culture, Amazon has developed new technologies and products (like Echo) and enterprise services (like Amazon Web Services). Building on this legacy, Amazon is now redefining speed through Quick Commerce — delivering to customers in minutes, not days.

APEX NOC (Network Operation Center) is the central command and control tower for 'Quick Commerce Execution' across Amazon's ultra-fast delivery network. It ensures the hassle-free, on-time flow of inventory across all hops — from hubs to Micro-Fulfillment Centers (MFCs) and onward to the customer. In case of any exceptions, the NOC steps in to resolve the issue in real time and keeps all stakeholders informed on the proceedings. Along with this tactical problem-solving, the NOC is charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline hyperlocal operations — work that involves live network monitoring and significant analysis of high-velocity delivery data.

Overall, Quick Commerce Ops plays a critical role in ensuring the smooth functioning of Amazon's ultra-fast delivery promise, and thereby has a direct impact on Amazon's ability to delight its customers in minutes.

Key job responsibilities
This role sits at the heart of Central Flow for Quick Commerce, owning end-to-end network flow health across all hops — from hubs into MFCs and every flow in between. As the network's flow steward, the incumbent will:

Identify egregious metrics in real time — spotting flow disruptors, bottlenecks, and exceptions before they cascade.
Coordinate actions across teams — mobilizing operations, tech, program, and field teams to keep the network in flow when disruptions hit.
Build learnings for next time — codifying every intervention into playbooks and reusable recovery frameworks so the network responds faster with each recurrence.
Track until normal state — owning each disruption from detection through recovery, confirming stabilization before closing the loop.
Leadership Scope: The incumbent will lead a team of L2s, L3s, and managers. As Quick Commerce scales, this role will continuously evolve to take on new workstreams — the successful candidate must be energized by ambiguity and comfortable building the plane while flying it.

What We're Looking For: An experienced, hands-on Manager passionate about using data to drive efficiencies and influence decisions. Deep functional knowledge, program-design ability, and defect-reduction experience required. Strong analytical skills and Excel expertise essential; SQL and R/Python a plus. Superb communication, project management, and stakeholder skills, with adeptness in AI tools (Kiro, Amazon Quick).

About the team
Over the past 20+ years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world. Through our entrepreneurial culture, Amazon has developed new technologies and products (like Echo) and enterprise services (like Amazon Web Services). Building on this legacy of innovation, Amazon is now redefining speed itself through Quick Commerce — delivering everyday essentials to customers in minutes, not days.

APEX NOC (Network Operation Center) is the central command and control tower for 'Quick Commerce Execution' across Amazon's ultra-fast delivery network. It ensures the hassle-free, on-time flow of inventory from dark stores, micro-fulfillment centers (MFCs), and neighborhood hubs to the customer's doorstep within the promised delivery window (typically 10–30 minutes). In case of any exceptions — a delayed rider, an out-of-stock item, a demand surge, or a hyperlocal supply gap — the NOC steps in in real time to resolve the issue and keeps all stakeholders informed on the proceedings.

Along with this tactical, real-time problem solving, the NOC is also charged with understanding trends in network exceptions across dense delivery zones and then automating processes or proposing process changes to streamline hyperlocal operations. This second aspect involves live network monitoring, demand forecasting, and significant analysis of high-velocity delivery data.

Overall, Quick Commerce Ops plays a critical role in ensuring the smooth functioning of Amazon's ultra-fast delivery promise and thereby has a direct impact on Amazon's ability to delight its customers in minutes.

Basic qualifications

- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 3+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 3+ years of performance metrics, process improvement or lean techniques experience

Preferred qualifications

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience establishing processes, workflows, standard procedures and change management

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Manager III Operations, Quick Commerce Central Flow, NOC, NOC - Central Flow Quick Commerce at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Manager III Operations, Quick Commerce Central Flow, NOC, NOC - Central Flow Quick Commerce is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, TS, Hyderabad.
The job was posted on October 1, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Network OperationsIncident ManagementSupply Chain FlowProcess AutomationTeam Leadership

Questions you could be asked

Tell me about a project where network operations was part of your work. What did you do?
Tell me about a project where incident management was part of your work. What did you do?
Tell me about a project where supply chain flow was part of your work. What did you do?
Tell me about a project where process automation was part of your work. What did you do?
Tell me about a project where team leadership was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Network Operations, Incident Management, Supply Chain Flow, Process Automation, and Team Leadership. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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