Manager, IT Delivery – IAM/IGA Engineering

Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions.

Within GR&S, the Enterprise Security and Fraud (ES&F) sub-division is responsible for the global protection of Vanguard crew, property, data, and client assets. We are the trusted advisors that protect the pride of Vanguard with state-of-the-art security and fraud capabilities. We are a world-class destination of highly-engaged, passionate, and diverse talent expected to continuously learn and develop in an ever-changing security landscape.

Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests, and promotes a strong risk culture. Within GR&S, Enterprise Security & Fraud (ES&F) protects Vanguard crew, property, data, and client assets through leading security and fraud capabilities.

The Identity and Access Management (IAM) organization helps protect Vanguard by ensuring crew, consultants, vendors, and partners have the right access to the right resources at the right timeAs an IAM/IGA Engineering Delivery Manager, you will lead a team of technical leads, engineers, and quality engineering professionals responsible for building, modernizing, and supporting Vanguard’s Identity Governance and Administration capabilities. You will provide leadership across engineering delivery, platform reliability, production support, risk and controls, and talent development.You will partner with product, architecture, security, operations, risk and control teams, business stakeholders, and technology partners to deliver secure, scalable, and resilient IAM solutions while driving automation, simplification, and engineering excellence.

Responsibilities:

• Lead the end-to-end delivery and operation of enterprise IAM/IGA capabilities, including identity lifecycle management, access provisioning, access certifications, role management, application integrations, and workflow automation.
• Lead engineering modernization and platform initiatives across SailPoint and the broader IAM technology ecosystem, balancing strategic investments with platform maintenance and operational priorities.
• Lead, coach, and develop technical leads, engineers, and quality engineering professionals while fostering accountability, collaboration, continuous learning, and engineering excellence.
• Partner with product owners, architects, technical leads, and business stakeholders to translate strategic priorities and business requirements into executable engineering roadmaps.
• Manage scope, priorities, capacity, dependencies, risks, and delivery commitments across multiple concurrent initiatives.
• Ensure the availability, stability, resiliency, performance, and operational readiness of critical IAM/IGA platforms and services.
• Provide leadership across production engineering, including incident management, monitoring, troubleshooting, release management, vulnerability remediation, platform maintenance, and technology debt.
• Ensure engineering solutions and production changes adhere to information security, technology risk, change management, testing, and control requirements.
• Drive automation and continuous improvement to enhance platform reliability, delivery effectiveness, and operational efficiency.
• Build strong partnerships across technology, security, architecture, operations, application teams, and external engineering partners.
• Communicate delivery status, operational health, risks, dependencies, priorities, and key metrics to senior leadership.
• Support workforce, capacity, financial, and vendor planning while ensuring effective utilization and knowledge transfer across internal and external resources.

Qualifications:

• Minimum of eight years related work experience, with at least five years of project management experience. Strong people leadership preferred. Delivery of IT/Software implementation preferred.
• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
• Set the IAM/IGA engineering vision and roadmap, driving senior leadership alignment on technology priorities and investments.
• Demonstrated experience leading and developing engineering or technology delivery teams.
• Strong understanding of Identity and Access Management (IAM) and Identity Governance & Administration (IGA), including identity lifecycle management, access provisioning, access governance, certifications, roles, and application integrations.
• Experience managing technology delivery across the software development lifecycle, from requirements and design through development, testing, implementation, and production support.
• Strong understanding of production engineering disciplines including incident and change management, monitoring, resiliency, vulnerability management, release management, and technology debt.
• Demonstrated ability to manage multiple priorities, engineering capacity, dependencies, risks, and delivery commitments.
• Strong leadership, communication, decision-making, problem-solving, and stakeholder-management skills.
• Undergraduate degree or equivalent combination of education, training, and relevant professional experience.

Preferred Qualifications:

• • Experience with SailPoint IdentityIQ and/or similar solutions in a large enterprise environment.
  • Experience with IAM integrations involving Active Directory/Entra ID, Ping, ServiceNow, APIs, databases, cloud platforms, and enterprise applications.
  • Experience with IAM capabilities such as Joiner/Mover/Leaver, access requests, provisioning, role management, access certifications, and application onboarding.
  • Experience leading teams responsible for both strategic engineering delivery and L2/L3 production support.
  • Experience with automation, CI/CD, APIs, automated testing, observability, and cloud/platform modernization.
  • Experience operating in a highly regulated or control-intensive environment.
  • CISSP, CISM, SailPoint, PMP/PgMP, cloud, Agile, or related security/technology certifications preferred but not required.

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Special Factors

Sponsorship

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.