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Mastercard

Manager, Merchant Cloud Commercialization Support

Mastercard is hiring a Manager, Merchant Cloud Commercialization Support in Gurugram, India. Level rates it ; you can apply on Mastercard.

Level's read on this job

  • Little AI ●○○○ is how Level rates this role: aI is not part of the work.
  • The posting mentions market analysis, product commercialization and go to market among its tools and skills.
  • Level classes it as a mid-level role.
  • Mastercard has 948 other open roles on Level.

AI in this role

Support go-to-market strategy, market readiness, and pipeline tracking for Merchant Cloud.

market-analysisproduct-commercializationgo-to-marketstakeholder-engagementanalytics

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Merchant Cloud Commercialization Support

About Mastercard

Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data, and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.

Overview
The Global Acceptance and Merchant Solutions team is on a mission to make Mastercard the best way to pay everywhere. With our powerful suite of acceptance products, including Merchant Cloud, we are helping shape the payment experiences of the future.

The Manager, Product Commercialization Support , Go-to-Market Enablement and Revenue Tracking will play a critical role in supporting the commercialization and go-to-market strategy for Merchant Cloud.

Role

This support role focused on market readiness, commercialization support, pipeline visibility, performance tracking, market penetration analysis, and go-to-market enablement under the directions of regional stakeholders. The role is not a direct sales position and does not carry sales quotas. The support to regional teams shall be through insights, analytics, commercial narratives, business cases, pipeline governance, and customer-facing collateral that support successful go-to-market execution.

The Manager will be responsible for supporting the regional team in developing and executing the of Merchant Cloud's commercialization strategy, accelerate product adoption and market expansion through close collaboration with Product, Services, and other internal stakeholders. This role is pivotal in ensuring that regional teams are equipped with the tools, insights, materials, and strategic guidance needed to effectively position Merchant Cloud in the market.

• Highly organised and capable of engaging stakeholders globally to establish visibility into commercial pipelines and track go-to-market performance.
• Skilled at solving complex business problems and developing compelling commercialisation strategies, value propositions, and go-to-market materials.
• Experienced in tracking product roadmaps, developing business cases, and supporting investment decisions through data-driven analysis and insights.
• Proven ability to manage pipeline reporting, commercial performance tracking, and growth initiatives that support product adoption and business outcomes.
• Passionate about enabling customer-facing teams through sales collateral, analytics, insights, and strategic narratives that enhance go-to-market effectiveness and customer engagement.
We are looking for an energetic professional who is willing to jump into an ever-evolving team and hit the ground running. The Manager will have a proven track record of working effectively in a team to drive successful outcomes, exceptional analytical skills, and a strong commercial mindset, along with impeccable communication skills to improve Merchant Cloud understanding and up take within the broader business.
More specifically, the candidate will be responsible for:
• Creating comprehensive commercialization packages and go to market materials for newly launched products and features. Strong influencing skills through visualisation of data and ideas required.
• Partnering closely with the Services organization at regional level to support the identication and , structuring of potential upselling and cross selling opportunities within new accounts.
• Managing and continuously updating the sales pipeline across various regions for regional team’s visibility regarding the ensure sustained growth and prioritize high impact opportunities.
• Supporting the sales enablement initiatives of regional teams, delivering training, playbooks, and resources that keep teams hyper focused on supporitng the regional teams in their sales initiatives.
• Collaborating with regional teams and client facing groups to align commercialization strategies with local market needs.
• Leading KPI tracking and measuring the commercial impact of all launch and enablement efforts.
• Preparing business case inputs and analysis to support strategic investment and initiative decisions by regional teams.

All About You
• Proven experience working in the Mastercard Services organization including BMI, Security Services, and Customer Acquisition and
Engagement.
• In depth understanding and prior experience in the payments industry with a strong grasp of relevant market trends.
• Strong knowledge and experience in the Acquiring and Gateway ecosystem.
• Prior experience in dealing with the adoption of digital commerce solutions.
• A results-oriented professional able to drive outcomes, with proven experience in developing go to market strategies for new products and delivering scalable solutions.
• Entrepreneurial and commercial mindset able to adjust to changing demands of the market, customers, internal strategies, and build partnerships across the organization.
• Excellent communications and influencing skillset to support alignment of enablement strategies with business goals.
• Ability to lead cross functional and multi-location teams effectively.
• Organizational savviness to navigate a highly matrixed organization and resilience to thrive in a high pressure, goal-oriented environment.
• Strong problem solving and analytical skills, completely comfortable using data to support business cases and recommendations.
• Bachelor’s degree required
• English fluency is mandatory.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.




How we rate this

Manager, Merchant Cloud Commercialization Support at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Market AnalysisProduct CommercializationGo To MarketStakeholder EngagementAnalytics

Questions you could be asked

  1. Tell me about a project where market analysis was part of your work. What did you do?
  2. Tell me about a project where product commercialization was part of your work. What did you do?
  3. Tell me about a project where go to market was part of your work. What did you do?
  4. Tell me about a project where stakeholder engagement was part of your work. What did you do?
  5. Tell me about a project where analytics was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Market Analysis, Product Commercialization, Go To Market, Stakeholder Engagement, and Analytics. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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