Manager, Program Management, ACT Origin

Amazon is hiring a Manager, Program Management, ACT Origin. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions program management, supply chain and product launch among its tools and skills.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Develop and manage global supply chain programs, go-to-market strategies, and automation tooling.

program-managementsupply-chainproduct-launchprocess-automation

Amazon is seeking an experienced candidate to develop and manage our growing global supply chain as part of Amazon Global Logistics. Since 1995, Amazon has focused on being "Earth's most customer-centric company." Amazon Global Logistics supports and advances this mission by developing game-changing international capabilities and innovative supply chain strategies. We are a fast-paced, exciting, and growing organization in search of the planet's most talented supply chain professionals. We "think globally, act locally" to revolutionize a worldwide customer experience and fulfill our promise to become the world's first truly global e-commerce company.

Key job responsibilities
Product Implementation & Go-to-Market: Partner with cross-functional stakeholders to develop go-to-market strategies. Own end-to-end product launch implementation — from UAT coordination and SOP development through training and post-launch stabilization.
Operations Ownership & Customer Experience: Own operational execution for assigned workflows. Manage performance metrics (SLA compliance, quality, productivity) to drive customer experience improvements. Serve as the escalation point — triage issues, coordinate resolution, and minimize customer impact. Deliver performance reports to senior leadership.
Automation & Tooling: Manage the centralized automation function; prioritize and deliver tools based on impact and strategic alignment. Maintain quality standards and drive automation adoption to reduce manual effort.
Partner & Customer Enablement: Deliver domain-specific training and serve as the subject-matter expert at customer-facing events. Create technical content for regulatory updates and product changes.
Capacity Planning & Continuous Improvement: Own capacity planning, productivity metrics, and improvement initiatives through process redesign and automation.
People Management: Lead and develop high-performing teams; set clear expectations and build career pathways that support the team's evolution toward higher-value functions.

Basic qualifications

- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of team management experience
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements

Preferred qualifications

- Experience managing, analyzing and communicating results to senior leadership
- Experience in trade compliance, customs operations, customs brokerage, supply chain, logistics or similar

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Manager, Program Management, ACT Origin at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Manager, Program Management, ACT Origin is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in CN, 51, Chengdu.
The job was posted on October 19, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementSupply ChainProduct LaunchProcess Automation

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where supply chain was part of your work. What did you do?
Tell me about a project where product launch was part of your work. What did you do?
Tell me about a project where process automation was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Program Management, Supply Chain, Product Launch, and Process Automation. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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