Level

Figma

Manager, Software Engineering - Production Engineering

Figma is hiring a Manager, Software Engineering - Production Engineering for a remote role open to applicants in United States. It pays $258k-$376k a year and Level rates it ; you can apply on Figma.

Level's read on this job

  • Little AI ●○○○ is how Level rates this role: aI is not part of the work.
  • This is listed as a remote role.
  • The posting mentions Observability, production engineering and incident response among its tools and skills.
  • Figma has 137 other open roles on Level.
  • Posted within the past week.

AI in this role

Lead a production engineering team responsible for reliability, tooling, and infrastructure across Figma's platform and product ecosystem.

observability
production-engineeringincident-responseteam-managementsystem-reliability

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

Production Engineering embeds with product and platform teams across Figma to help them deliver reliable products faster. Our work spans the stack, from browser performance to backend services and infrastructure. We build tools and practices that reduce operational complexity, clarify important signals, and leave teams confident operating their systems. We value curiosity, thoughtful engineering, and practical progress on problems that matter to the business.

As Engineering Manager, you’ll own the team’s strategy, priorities, delivery, and people development. You’ll work with product and platform leaders to decide where the team can make the biggest difference, balancing immediate production needs with lasting improvements. You’ll use your technical judgment to challenge assumptions and assess risk while giving engineers room to lead.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

  • Coach and develop production engineers, including experienced technical leaders, through direct feedback and opportunities to shape technical strategy and lead work across teams
  • Set priorities and guide delivery for the team’s embedded work with Figma’s product and platform organizations. Align partners on outcomes, responsibilities, and tradeoffs, and resolve competing demands
  • Guide improvements to observability, incident response, and production tooling that reduce recurring toil, surface actionable signals, and make services easier for product teams to understand and operate
  • Partner with engineers on long-term technical direction, design, and production reviews, supporting their ownership of technical decisions and holding the team accountable for delivery
  • Anticipate reliability and scaling challenges alongside partner-team leaders, and prioritize improvements that support upcoming product goals
  • Turn lessons from work with product teams and production incidents into reusable tools and practices that strengthen partner teams’ ownership and make on-call more sustainable

We’d love to hear from you if you have:

  • Experience managing engineering teams and developing senior engineers, helping them grow their technical judgment, leadership, and impact
  • Experience building and operating complex software systems at scale, with the technical judgment to guide decisions across the stack and learn unfamiliar systems
  • Experience leading complex initiatives across engineering teams and cross-functional partners, earning trust beyond your reporting line, resolving competing priorities, and delivering shared business goals
  • Sound judgment about reliability, security, and sustainable operations, with clear communication and respect for engineers’ technical ownership

While it’s not required, it’s an added plus if you also have:

  • Experience building shared reliability platforms, observability or distributed tracing systems, or tooling that reduces toil across multiple engineering teams
  • Familiarity with traffic management, service discovery or service meshes, container orchestration, infrastructure as code, or capacity and performance engineering
  • Experience improving incident response processes and reducing on-call burden

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. 

Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.

Annual Base Salary Range:$258,000—$376,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. 

Examples of accommodations include but are not limited to: 

  • Holding interviews in an accessible location
  • Enabling closed captioning on video conferencing
  • Ensuring all written communication be compatible with screen readers
  • Changing the mode or format of interviews 

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:

  • Candidates may submit up to 5 applications during any rolling 30-day period.
  • Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.

Once the applicable days has passed, candidates are welcome to apply again.

How we rate this

Manager, Software Engineering - Production Engineering at Figma rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Production EngineeringIncident ResponseTeam ManagementSystem ReliabilityObservability

Questions you could be asked

  1. Tell me about a project where production engineering was part of your work. What did you do?
  2. Tell me about a project where incident response was part of your work. What did you do?
  3. Tell me about a project where team management was part of your work. What did you do?
  4. Tell me about a project where system reliability was part of your work. What did you do?
  5. Walk me through how you've used Observability in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Production Engineering, Incident Response, Team Management, System Reliability, and Observability. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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