Medical Manager (Team Leader role)

Marsh McLennan is hiring a Medical Manager (Team Leader role) in Hong Kong, Hong Kong SAR China. Level rates it ; you can apply on Marsh McLennan.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include injury management, rehabilitation and healthcare management.
Level classifies it as a lead role.
Level lists 615 other open roles at Marsh McLennan.

AI in this role

Lead injury rehabilitation programmes and personal injury case management services while driving operational excellence and stakeholder engagement.

injury-managementrehabilitationhealthcare-managementcase-managementteam-leadership

Company:

Marsh

Description:

We are seeking a talented individual to join our WIRM® team. This role will be based in Hong Kong.

We will count on you to:

Lead the design, oversight, and continuous enhancement of injury rehabilitation programmes based on Marsh’s proprietary model, ensuring effective return-to-work and recovery outcomes.
Provide strategic oversight of complex Personal Injury and Employees’ Compensation case management services in line with client protocols, regulatory requirements, and agreed service standards.
Serve as a senior subject matter expert on injury management, rehabilitation planning, and healthcare management, supporting both internal stakeholders and external clients.
Raise the profile of Marsh’s WIRM® servicing internally and externally through senior client engagement, business reviews, trend analysis, presentations, and market-facing interactions.
Lead and oversee the coordination of high-value and sensitive case management matters involving injured individuals, employers, government departments, medical practitioners, rehabilitation providers, and insurers.
Manage key client relationships independently on the HealthCare Management side, ensuring strong service delivery, client satisfaction, and identification of opportunities for service expansion.
Drive operational excellence by improving quality, efficiency, governance, and consistency across workflows, digital case management systems, rehabilitation reporting, and service documentation.
Oversee timely tracking of rehabilitation progress and ensure accurate, disciplined updates within Marsh’s web-based digital claims and case management systems.
Analyze case trends, service outcomes, and operational metrics to identify risks, recommend solutions, and support strategic decision-making.
Lead initiatives to strengthen Marsh WIRM® Practice capabilities, including process enhancement, reporting sophistication, medical and rehabilitation partner network development, and panel recruitment.
Mentor and support junior case management or healthcare management colleagues, promoting best practice, capability development, and a high-performance team culture.
Contribute to broader business growth by supporting client retention, solution development, and the positioning of Marsh as a trusted partner in injury and healthcare management.

What you need to have:

Bachelor degree holder or above in health or allied health / para-medical discipline, such as physiotherapy, nursing, occupational therapy, health science or relevant discipline
10+ years of relevant experience in injury rehabilitation, medical case management, healthcare management, occupational injury, or related disciplines
Strong knowledge of injury management, rehabilitation and recovery pathways, and medical case coordination.
Solid understanding of the Employees’ Compensation Ordinance and relevant case management practices.
Proven ability to manage complex stakeholder relationships across clients, insurers, employers, healthcare professionals, and public-sector bodies.
Excellent command of written and spoken English and Chinese.
Strong analytical, problem-solving, and case assessment skills.
Strong working knowledge of MS Word, Excel, and PowerPoint.
Demonstrated ability to work effectively in a collaborative, fast-paced, and client-focused environment.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

How we rate this

Medical Manager (Team Leader role) at Marsh McLennan rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Medical Manager (Team Leader role) is an open job at Marsh McLennan.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Hong Kong - Taikoo.
The job was posted on October 12, 2026.
Seniority: lead.
Applications are handled by Marsh McLennan. Apply on Marsh McLennan

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Injury ManagementRehabilitationHealthcare ManagementCase ManagementTeam Leadership

Questions you could be asked

Tell me about a project where injury management was part of your work. What did you do?
Tell me about a project where rehabilitation was part of your work. What did you do?
Tell me about a project where healthcare management was part of your work. What did you do?
Tell me about a project where case management was part of your work. What did you do?
Tell me about a project where team leadership was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Injury Management, Rehabilitation, Healthcare Management, Case Management, and Team Leadership. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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