MRTT Service Bulletin Engineer

Job Description:

An opportunity for an Services Bulletin Engineer has arisen within Airbus Defence & Space in Getafe related to MRTT platform. The successful candidate will join the CUSTOMER SERVICES ENGINEERING SUPPORT Department.

The Service Bulletin (SB) is the official document used to provide operators with the technical data governing the embodiment of approved modifications or the accomplishment instructions of inspections to be performed on in-service aircraft.

The jobholder is responsible, as part of the process, to provide timely, and with appropriate quality the Service Bulletins (SB) that allow customer modify/upgrade its product, contributing to fulfil Airworthiness and Safety requirements, customer satisfaction, customer needs and meet contractual operational commitments. Service Bulletin leader has the end to end Accountability for SB on Time, on Cost & on Quality Release for the SBs under its responsibility.

RESPONSIBILITIES

Your main tasks and accountabilities will include:

- Subcontractor deliverables follow up for the SB under its responsibility
- Agreement with all appropriate Organizations on a specific corrective action plan for each significant in-service technical issue.
- Asses specific difficulties with each technical issue's agreed action plan and propose alternative actions if necessary.
- Interface with the Design Office requiring support and agreeing with them, as required, technical solutions.
- Airworthiness Office coordinating with them actions when safety is involved.
- Control and coordination of assigned SB Incidences & Technical Queries answers to customers with Front Office support.
- Supporting customers/MRO organizations for questions related to issued Service Bulletins.
- Supporting customers/MRO organizations for the implementation of the SBs

This role will involve some travel for business and as such you must be able to travel accordingly.

SKILLS

As the successful candidate, you will need:

- At least 3 years of experience in Customer Services/Design Office/Manufacturing Engineering/MAP
- Experience in the MRTT or A400M/LTA would be desired
- Experience in Services Bulletins would be a plus
- Engineering Degree or equivalent
- Ability to manage conflicts proactively
- International business experience
- Effective decision making
- Assertiveness
- Negotiation level of English and Spanish is required¤ Young graduate, Airbus Internship will be a plus

WHICH BENEFITS WILL YOU HAVE AS AIRBUS EMPLOYEE?

At Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits:

• • Vacation days plus additional days-off along the year.
  • Attractive salary.
  • Hybrid model of working when possible.
  • Collective transport service subject to working calendar/home location.
  • Benefits such as life insurance, health insurance, employee stock options, retirement plan, or study grants.
  • On-site facilities (among others): free canteen, kindergarten, medical office.
  • Possibility to collaborate in different social and corporate social responsibility initiatives.
  • Excellent upskilling opportunities and great development prospects in a multicultural environment.
  • Option to access special rates in products & benefits.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.