MSL/ Medical Manager CRM

Salary Range:

Job Description Summary

Job Description

Scientific Engagement & External Medical Exchange 

- Execute peer‑to‑peer, non‑promotional scientific exchange with HCPs and MEs aligned to local TA priorities. 

- Develop and maintain long‑term, trust‑based relationships with identified MEs and key institutions. 

- Communicate and contextualize emerging clinical data, publications, and disease‑area science. 

- Identify, document, and share actionable medical insights from the field to inform local medical direction. 

- Ensure all external interactions are conducted in compliance with Novartis policies, SOPs (Standard Operating Procedures), and Medical governance standards.

Local Medical Direction & TA Support 

- Support localization and execution of the country's medical direction for assigned TA(s), aligned with regional and global direction. 

- Translate medical direction into prioritized local activities (e.g. education, data generation support, scientific engagement). 

- Provide scientific and medical input to cross‑functional discussions where required (without promotional decision interventions). 

- Act as the primary medical contact for assigned TA(s)

- Support launch readiness and lifecycle activities from a medical perspective, as applicable. 

 Medical Education & Scientific Communication 

- Contribute to planning and delivery of local medical education initiatives and scientific meetings. 

- Drive advisory boards, scientific events, and internal medical briefings, in line with governance requirements. 

- Ensure scientific accuracy and medical relevance of locally used medical materials, where review is assigned. 

- Collaborate with regional or global teams to adapt approved content to local medical needs. 

 Insights, Evidence & Medical Governance Interface  

- Systematically capture, synthesize, and communicate medical insights and unmet needs from the field. 

- Support evidence generation activities

- Act as a key interface to Medical Governance, Evidence & Operations roles, or points of contact. 

- Ensure traceability and documentation of medical activities as required by governance standards. 

Medical Governance & Medical Information

- Perform required medical reviews, documentation, and traceability in collaboration with governance functions. 

- Handle medical information requests, including preparation or localization of medical responses, ensuring scientific accuracy, balance, and non‑promotional content. 

 Medical Partnerships 

- Build and maintain strong partnerships with Medical Experts, scientific societies, and academic institutions to support collaboration and scientific leadership in the TA. 

- Act as a scientific resource for internal partners, providing clinical context, data interpretation, and training. 

- Represent the company as the credible scientific ambassador in the TA, contributing to a positive reputation with key stakeholders and institutions. 

Compliance & Governance 

- Ensure all engagements, materials, and activities meet ERC, regulatory, and medical governance requirements. 

- Maintain accurate reporting, CRM documentation, and activity tracking. 

- Perform other job-related duties and responsibilities as required by the organization and/or OPM, in line with the employee’s qualifications, competencies, and professional experience 

We offer:

Base pay 45k-75k gross EUR annually

Bonuses as per Company guidline

Skills Desired